Awesome experience. Drove over 200 miles to get there, and it was worth every minute - from emailing with questions, to making an offer. I called and talked with Stephen. Very knowledgeable, tech savy about all the features and systems, and was a straight shooter. I sent pictures of my vehicle and negotiated everything over the phone. Showed up at the dealership and signed my paperwork and was out the door in about an hour. Leon was great too. Smooth transition through all the paperwork. Really like this dealership.
Love it so far!!
by K.Ragsdale from Roanoke, Tx
December 17, 2018
This is my 3rd suburban and they just keep making them better and better. The reclining middle seats are great for traveling. Plenty of leg room between all three rows, extra headroom for those tall family members.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
Gary Mitchell is the best! Gary mitchell is way beyond awesome! Josh vestal is awesome. I have been dealing with bestial Buick gmc for 32 years. Tim vestal has the best dealership on the planet.
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
great service,have done business with Wayne Thomas chevy. for as long as they hsve been in business and Nance chevrolet who owned it before Wayne Thomas.they are almost like family. always curtious and helpful.
My 1st brand new car 😍
by Samantha from Moorhead, mn
December 18, 2018
We were in the market to upgrade our 08suburban and beardmore had one heck of a deal for their 2018 suburban LT. it had everything I wanted and needed. From leather seats to bucket seats in the 2nd row to rear entertainment system. Then all the extras it had. The heated steering wheel and heated seats for 1st and 2nd row, remote start and WiFi. You name it it probably has it.
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
by Turnermom from Huntington WV
November 15, 2018
I love this model. The captain’s chairs in the second row are so much more comfortable than the bench seat. The touch screen is so user friendly
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Roomiest and most comfortable car I’ve ever owned.
by Bucsfan from Winston-Salem, NC
October 10, 2018
This car meets my needs as a member of a large family. It’s rugged, and roomy enough to take anywhere. I love it! Best car buy I’ve made!
Was in the market for a nice low miles used car. Got in contact with Justin Myrick at the Troy dealership and he had a couple options that fit my needs. Went and test drove a couple vehicles and found the one i liked it was just a little out of my budget. Went home and did some research and talked to Justin a little more and realized he had the best deal on that vehicle around. Went back a couple days later and purchased the vehicle. Justin is very knowledgeable and very helpful in the car buying process. This is the second time we have done business with him and will definitely contact him for all our future car needs.
Big Time Cruiser and Hauler
by Oberst fishing and hunting from St Louis
October 2, 2018
Haven't had this Suburban long, but already can tell I made a good choice. Fit and finish are top notch, and so far I'm totally surprised by the mileage; over 20 overall and almost 26 on one 25 mile segment. Haven't run it long distance at 75 mph so can't report on that; however, the fact it shift to V4 mode often has to help. I'd be happy if I got over 20 on trips. Traded a Traverse to get more room and towing capacity and there is no doubt this Suburban will deliver. Interior room is outstanding, and towing will obviously be a huge improvement. Not a real qualified review at only 1,000 miles, but so far all indications are that I made the right choice. Will take this fishing and hunting a lot, and will sleep in the back. I can see I'll be more comfortable than ever.
I found a very specific Lexus I had been looking for online with these guys. Called them up and talked, very friendly. Drove two hours up later that night and picked it up. Very friendly people and they were drying it off for us since it was sleeting outside when we pulled up. Everyone was great and they beat our bank's rate (USAA). Everyone stayed late to accomodate our schedule and we drove off in 2 hours.
Great Vehicle and Reliable!
by Gowler15 from O'Fallon
September 11, 2018
The Chevy Suburban has everything we wanted in a vehicle. I use to drive a BMW and have been in various luxury cars and big trucks, this car has ride and interior of luxury and the ability to perform as a big truck. The ride is smooth, seats very comfortable (great leather), technology up to date and user friendly, and quiet.
I wanted to brag on Gregg Ellis. My wife and I were looking for a SUV with not much intention on buying something this soon. Gregg went out of his way over the phone to get a deal done for me. I have never had a salesman this outgoing and willing to make the process so easy. He was not pushy and did not waste anytime meeting our needs. I will recommend family and friends to him and to this dealership for sure. Thank you so much.
Horrible navigation system.
by Hatfield46 from Florida
August 18, 2018
Great performer. Hate smart phone dependent navigation system. Too many issues, starting with..do u own smart phone, is it unlimited data, do u care if phone overheats, etc!!!!!!
After totaling my car, I dreaded having to deal with the whole process of looking for, and buying a car! With very little time to shop for a vehicle, a friend told me about an online purchase she had made. Reluctantly, I began my search. Friendly Chevrolet had a car I was interested in, so I called them. Joey Davis was my contact person through out the painless car buying experience. Friendly Chevrolet had their drivers, who I must saw were AWESOME, drive the car all the way to Jacksonville NC. Without any obligation, pressure, or crazy sales pitch, I purchased the car and could not be more satisfied with the purchase! I highly recommend Friendly Chevrolet! Great staff, great drivers, great experience!
Most reliable SUV
by Ruth from Columbia, SC
August 15, 2018
It is durable and equipped with majority of the essentials you need and want in a vehicle. Interior is neatly designed and durable leather. Updated features for safety.
My wife and I stopped by to check the new inventory of GMC trucks and saw a 2018 Sierra that was what we were interested in and spoke with David French who showed us the truck. After a test drive we returned with our truck that we were interested in trading in for the 2018 GMC and had ask them to make us an offer. Within minutes we reached a fair and reasonable offer. Our experience with David and the entire Vann York group was fair, fast and professional.
Went in for an oil change on my vehicle. While waiting for the service to be completed; I walked around the new pickup truck lot. I like a particular Colorado pickup truck. Dan Nelson was the salesman that I worked with on the purchasing the truck. He listened to my concerns and helped me worked thru several issues. We did arrive at a price that I could accept and I purchased the truck that same day.
The people were quite friendly towards me. That Chevy dealership was on of the larger ones I have seen and the facility was in great shape.
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