Love the service department at Reliable Chevrolet. Chris Salesky provided over the top customer service today for which I greatly appreciate. Feels good to know I can trust my car to Reliable Chevrolet!
We were on vacation from Nyc with my wife enjoying West Virginia when our car started shaking and baking and could barely move without severe shaking. Being that this was our sole means of transportation too as well as BACK from our trip we were distraught and didn't know where to turn. This is where Mike in charge of the service desk and Nissan stepped up and in. After explaining our dilemma to him even despite there shop being very full and busy with other repairs, Mike prioritized our car. Took some doing to find out what was wrong but after some serious diagnostic challenges it was concluded to be the rear drive shaft. Parts were ordered and our car was fixed within two days time. All the time Mike coordinated with us a car rental place so we could still enjoy our vacation, supplied status updates when I called which was several times and again had our car repaired as soon as possible. This was important to us as if its early in the day when the parts arrived and car repaired we would not have to spend more money on a hotel as we would have had to pay another night if it had not been repaired early in the day. His patience with us, kindness and empathy went a long way to turning a bad situation into a bearable one. He even assured us we would be fine the trip back 570 miles to Nyc with a new rear drive shaft, and we were!! Car ran like a top and we arrived home tired but safe and sound. Hats off to Nissan and their mechanics, employees and especially Mike at the service desk for showing us some southern hospitality and great customer service in our time of need.
I found this 2015 equinox on cars.com. I contacted the dealership and Chris was our salesperson. He was professional, courteous, thorough, went over and beyond on his service. He helped me find the best deal. I will promote to friends and family to check here if looking for a car.
By far one of our better car buying experiences. Freddy and his staff was very tentative to my father and I He had a lot of questions and Freddy made it fun and relaxed. They also had food for us too! Please ask for Freddy and enjoy your time at Raceway Kia. We did Alex Howell NJ 19 Kia Forte
Very comfortable environment , friendly and awesome from the showroom to the lot , All the vehicals are in mint condition , it's my family's third experience with David B and it's not gonna be the last . 10/10 experience,😊
David Baranauskas was our Sales Rep. We were very pleased with his knowledge of the Chevy Equinox. He was friendly and personable, not pushy. He spent a lot of time with us and did not rush us into any decisions. We stopped in on Friday night and then purchased the Equinox the next day. What we noticed with other dealers, they first have the sales rep speak to you, then they have their manager step in to close the deal. Schumacher Chevrolet is different, David was our sales rep the entire time with no other manager getting involved with the sale. We appreciated that. David also is going above and beyond creating YouTube videos to help consumers like us understand all the new technology these cars have now. It's a great idea, he truly wants to help his clients. We also met with Cory Calabrese in financing and he explained in detail all the extra options available for additional warranties. Again, he was also not pushy letting us decide what was best for us. We highly recommend this dealership. Thank you.
I want to commend Steve Ferg in the Parts Department at Airport Chevrolet in Medford Oregon. He is friendly, professional and has outstanding knowledge of Airport products.
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