I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
My only complaint is my vehicle was due for an inspection and they did not tell me. Three days later i realized I had a 10 on my windshield. I was there on the 8th my day off!! Now i have to arrange either for time off or a ride.
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
One of the few family operated dealerships left. Always a friendly and courtesy staff. Good service at a fair price.
My 1st brand new car 😍
by Samantha from Moorhead, mn
December 18, 2018
We were in the market to upgrade our 08suburban and beardmore had one heck of a deal for their 2018 suburban LT. it had everything I wanted and needed. From leather seats to bucket seats in the 2nd row to rear entertainment system. Then all the extras it had. The heated steering wheel and heated seats for 1st and 2nd row, remote start and WiFi. You name it it probably has it.
Lost car in tide. Needed one immediately. Couldnt have asked for a smoother and satisfying service.
Love it so far!!
by K.Ragsdale from Roanoke, Tx
December 17, 2018
This is my 3rd suburban and they just keep making them better and better. The reclining middle seats are great for traveling. Plenty of leg room between all three rows, extra headroom for those tall family members.
Accurate and car was ready & waiting for us to test drive it
by SJz Ride from DealerRater.com
November 25, 2018
Not a pushy dealership. Car description was accurate and salesperson & manager were very helpful. After we purchased car the finance manager was also very informative.
by Turnermom from Huntington WV
November 15, 2018
I love this model. The captain’s chairs in the second row are so much more comfortable than the bench seat. The touch screen is so user friendly
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