I needed a new bulb for my taillight. I was helped by Alicia. since my other representative, Mike retired. I am a 90-year-old customer and have a 20-year-old Oldsmobile. You have taken care of my car for the 14 years I have lived in Naples. Alicia was so kind and helpful.
I am hoping she can be my service representative when I have future car problems.
My experience rates 5 stars and a thank you. Irma Johnson
Outstanding dealership - especially their service department and Gary Ferry the Service Manger. He makes sure that you are completely satisfied before you leave. We will continue to buy from this dealership because of him
After spending several months searching for the vehicle that was acceptable for our needs the task is over. Building vehicles on the Internet, visiting at least 12 different dealers where sales men and sales managers went from passive ( didn't. seem to care ) to overly aggressive ( this deal won't be here later ) which is a good time to walk out. I found the vehicle that I was looking for on Rick Hendricks Naples Chevrolet. I made a phone call and was given an appointment of my choice. Upon my arrival I was met by Client Advisor Robert Spitznagel he was very helpful and spent at least 2 hours with me showing me another vehicle that caught my eye. Always the professional Robert and I went back to the showroom and where able to make a deal on the vehicle that I originally went down to see. Everyone at Hendricks Chevrolet from the General Manager, other sales persons, receptionists, and Service personnel where all friendly and professional. I felt very good about my choice of vehicle and dealership. The next time I'm looking for a vehicle I'll make the trip to Naples from Cape Coral first.
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