I have worked with Tony Foos now on 7 of the last 8 vehicles and will continue to as long as I and looking at a Buick or GMC truck. He is responsive, not pushy, and easy to work with. But everyone at Joyce is friendly and accommodating including the service dept.
Currently we have been shopping for a car for my fiance which is a slow process and while I can't say what she will ultimately pick I will say during this Tony and Joyce have been exceptionally accommodating to her decision process as well as our questions and indecisiveness. My experiences at some other dealers have not been nearly as fun or pleasant and definitely alot more work.
Also after purchase experience is just as important and after my recent first experience in many years at a non Joyce service dept I have realized I may have become spoiled by them.
If you are looking for a GMC or Buick put these guys at the top of your list.
by clancy-edwards, charlotte 453 from DealerRater.com
December 4, 2018
Service at North Olmsted Nissan is and has always been very positive. They don???t try to sell you unnecessary service. They are always very helpful to my whole family. They are trustworthy and professional. Appreciate all the members from sales to sevices and all the working parts in between. Thanks!
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He found me the exact car I wanted, negotiated a more than fair price and made sure I was happy and well taken care of the entire process. The Financing and delivery process were a breeze. He has our business FOR LIFE. WE could not be happier.
I dealt with Chip Orlando during the purchase process for my Duramax. Chip was very helpful and incredibly approachable. If you get a chance to choose your salesman, I recommend Chip and Stewart. Michael Desalvo made the finance portion simple and painless... most of the paperwork was all ready to go when I walked over. I highly recommend the above mentioned. Thanks Chip! 8.47 in the quarter!
The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
Received excellent care during my first visit at Liberty Ford in Brunswick. Craig johnson was very proffessional and took his time answering my questions and the entire staff was friendly. my car is back to normal and i feel comfortable and confident recommending them if you are considering them for your next repair.
I had been looking for a particular type of car online and ended up finding exactly what I was looking for at Peak Auto Sales. The only problem was that I live in Wisconsin. I called and spoke with Burt and he was extremely accommodating in all respects to help me to feel comfortable with buying a car from out of state. When I was ready to move forward Burt even offered to pick me up at the airport. When I arrived on-site the whole team was great to work with including Burt, Matt, and Chris. They had all of the paperwork ready so that I could get in and out quickly and on the road to Wisconsin. When I got home I realized that in the rush I had forgotten the spare key at the dealership and they offered to FedEx it to me at no cost! If given the opportunity again, I would certainly purchase a vehicle from Peak Auto Sales.
I had heard good things about this lot so I drove across the state to check out an advertised vehicle i was interested in. I generally will not buy a car from a high-pressure dealer or someone who insults your intelligence with sales tactics. These folks appeared honest, straightforward and treated me fairly. The location is kind of off-putting but I recommend this place.
This is an honest business. My son bought a Jeep here and it turned out to have a bad engine. These guys replaced the motor within a couple of days. Wow! I am so impressed with this business. Will recommend every Chance I get!
We worked with Sam to purchase a 2016 Tahoe LTV. He worked with us to deliver a great price and great service. I lived outside the area and they had the exact vehicle i was looking for. I asked questions to confirm the options and the quality of the vehicle. Sam was responsive and everything seemed in order so we made the trip to purchase the vehicle. When we got there the vehicle was detailed and ready for us. It was the exact condition that was described and we completed the purchase. The process was smooth and everyone there was courteous and professional. I would recommend Sam and the dealership to others.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Went there to look at a different vehicle, but when I saw it, I changed my mind. Not that it was horrible or anything, but it was a bit more "used" than what I was interested in. But, they have quite a selection of used vehicles, and it wasn't long before I found the Envoy that I wound up buying.
This is a no nonsense, no frills kind of a place, and they keep their prices reasonable.
All in all, a positive experience, except for one small thing. They wanted me to use my ATM card instead of accepting a check. That required a phone call to my bank to get permission to make a purchase that was above the cards limit. Not a great big deal, but a bit of a hassle.
This is the second car I’ve purchased here- I traded in the first and now financed the second. He had no problem showing it to my mechanic who was also pleased with the place. Thanks for another great car!
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