Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
All aspects of my visit were very positive. Your service people were friendly and helpful. I needed to have my car inspected and was pleased a concern I had was not an issue at this time. Also appreciated having my car washed.
I have purchased over 50 cars in my life, and NEVER did a dealer feedback review . . . Until now with Sewell Mini of Plano! Purchased a 2016 used Clubman last week and was totally impressed with the sales person (Hunter), his boss (Michael), inventory selection, facilities and price/value.
This was the second Mini purchased from this dealer: foolishly traded it (2015 4 door hardtop) and after a year wanted to buy another. Shopped 5 other dealers, and tried 8 Minis. Ended up at Sewell and made the purchase because of my good experience in the past (sales & Service) and they had the best deal! Price was very competitive (but you should not take their initial “list” price too seriously), car was certified (100,000 miles or 7 years), great repair facilities, nice people, and location (next to Costco . . . can shop while service is completed).
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
My truck purchase through Fred Caldwell Chevrolet was the best I've ever experienced. I highly recommend salesperson Andy McGee to handle your car/truck needs. The process was friendly, no pressure, honest and fair. I feel like going back and buying another vehicle just for the wonderful treatment I received. JG -Clover SC
Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
I can say without a doubt OBX Chevrolet is the absolute best car dealership in Eastern North Carolina and as far as I am concerned anywhere is the USA!
Marc Hellman and his team are just amazing. Our family has purchased 4 vehicles including my new Black Friday Deal, a new 2018 Silverado LT 2500 HD with the Z71 off road package.
Everything from the moment I walked in the door, selecting a vehicle, negotiating price and completing the deal is nothing short of a demonstration of customer excellence, dedication to providing the right vehicle at a very fair price and at the lowest possible interest rate possible.
I love my new truck and the team at OBX Chevrolet have become our extended family!
Thanks again to Marc, and the entire team for outstanding quality and your customer care!!!
Excellent service! I???m a first time leaser and my experience at the Roslyn dealership was short of nothing! All of the workers were extremely welcoming and helpful. The general manager, Joe Sgroi, was very helpful and patient with assisting me in figuring out what car was right for me. Ricardo Nelson sold me my car and not only was he super knowledgeable and helpful in answering my questions, teaching me my new car and helping me with insurance plans, but he also made the whole process enjoyable with his humor and kindness! I 10/10 recommend this dealership and working with these amazing people! And of course I???m in love with my new Chevy equinox!!! Thank you Chevy for making my first time leasing experience a great one!
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