Every sales rep was very knowledgeable and caring of all the customers that came in. I worked with Bryant and Jeff to find the car the I really wanted even though I was very indecisive. I’ll definitely be recommending this dealership to everyone.
Brian and Phil were great in helping decide on my car of choose. No pushy salesmanship, very friendly and the selection of used cars were anything but junk! These guys will be my car dealers from here on out. I highly recommend if you are looking for a good quality used car, great price, and exceptional salesmanship don't bother going anywhere else. Brian and Phil are eager to give top notch customer satisfaction.
I have always been wary of salesperson, often with good reason, but you have helped to redefine the stereotype.
Thank you so much for answering all of my questions. Rob! You can be sure that if I have any friends looking to purchase New, Use, or Certified car. I will send them to Bob King, and tell them to ask for Rob Baker.
I shopped 3 dealerships and got the best deal with Bill. Fred , Blake and Bill worked past the dealership hours and made sure we were happy with their offer. Long story short my next vehicle will be bought at Bill Carone. Thanks Bill, Fred and Blake.
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
I called the service department at Bill Carone Motors, where I purchased my vehicle, needing to have my car checked out because I had some trouble with it while I was out of town the previous day. I was told to bring it in that same day. It was checked out, the problem was found, solved, & I was back in the drivers seat in no time at all. The staff in the service department is very friendly, helpful, & a pleasure to do business with. I plan to continue to use Bill Carone Motors for all my service needs.
Purchased my 2017 Chevrolet Equinox from here. I am loving it!! These people try really hard to work with you and make sure you leave Happy. They are very honest and I would definitely recommend this place. They have a huge variety so you have options to choose from. I will definitely be dealing with them from here on out!!
I was received quickly and in a courteous manner by the Service Advisor. I shared my issue with her and she asked questions and made notes to forward to the mechanics. I was very pleased with her attention to details. She arranged for the Jeff Gordon Courtesy Car to take me home while my Silverado was being serviced
I was met by my personal agent, discussed what was going to be done, and then was escorted to the waiting room (which is comfortable and has coffee, pop corn, vending machines, and areas to work with a computer). When the work was completed, my agent escorted me to my car. And everyone there is so friendly!
Always a quick and efficient check-in for service. Kevin Vinson (service rep) is excellent - always personable and professional. I always feel confident that my Suburban is being well taken care of......go CHEVY!!
Cutlar and Sondra were extremely helpful during our recent purchase of a pre-owned 2007 Toyota FJ Cruiser. Sondra was very responsive to email queries about the vehicle and sent us several custom photos to answer some questions we had prior to driving to Wilmington to check it out (we live 1.5 hours away and found the vehicle online). Pre-sale inspection and test drive was a no-pressure experience. They gave us the space and time to do a thorough pre-buy and test drive at our own pace. Overall a quick, easy, and pleasurable experience. We will be back again!
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