I had a great experience purchasing my new GMC Terrain. Brian White was my sales rep and helped guide me through the process. He was very helpful and knowledgable. He got me everything that I was looking for without being pushy or intimidating. I will definitely be referring others to Brian.
I needed an affordable, new vehicle with a monthly payment under $350. I wanted to trade in my previous vehicle however, I was not offered nearly enough at several other dealerships. I contacted Jack Schmitt Chevrolet in O'Fallon Illinois and spoke with Christine. I live over an hour away from the dealership so I was a little hesitant on driving all the way there for nothing. But Christine made the drive worthwhile with a genuinely, friendly attitude. She was very helpful and went above my expectations to help me get into the vehicle I wanted. Christine was able to get the price of the vehicle where I needed it and offered me more than any other dealership for my trade in vehicle. I am very happy with my buying experience and definitely recommend Jack Schmitt to anyone looking to purchase a new vehicle.
I went to Jack Schmitt Chevrolet in Wood River, Illinois today and was treated with professionalism and greeted like a friend. I recommend that dealership to anyone looking for a dealership with integrity and a great selection of cars. I saw a truck on their web site, drove down the street to the dealership and the truck was actually on the lot at the promised price. The dealership made it a very pleasant and efficient process in buying my truck. Thank you Jack Schmitt Chevrolet! I recommend everyone to look at their selection and find a car or truck for you.
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
In the beginning everything was going well and I had a great feeling for these guys. However, everything changed when I didn’t want to vehicle that they wanted to sell me. I went to trade in my car and get a newer model of the same care just with a few more options. The sales person brings me a write up with 4500,00 down and 506.00 per month. I counter offer with 2000.00 down and the sales person stated they would get back to me in the morning. The next morning came and I didn’t receive a call from anyone; 12:00 noon I called to speak with my sales person who stated he didn’t know what was the deal because he was not in the off the day I test drove the car. He then requested time to look over the application and stated that now I would need 12,000 to 14,000 down in order to do the deal. Needless to say the car was only worth 18,995.00 so I have no idea of where that math came from. However, if you going to shop here good luck because you will definitely need it.
Mr. Joe Rice made my car buying experience easy and enjoyable. He asked and answered crucial questions that helped me make my own decisions based on my personal budget and circumstances. I could tell just by talking to him that he genuinely cares about each potential customer.
Richard was a very detailed, honest, and nice person to do business with. I would recommend him to anyone out there looking for a vehicle. We were very pleased and happy with the experience we had!
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