I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
No discounts for seniors nor coupons. Check in person says you don't do those things
Love my Suburban
by Suburban mom from Riverside, Ca
January 2, 2019
I am so pleased with my 2015 suburban. We were looking for a Great family vehicle that we won’t out grow and this is it. All the tech is easy to use and makes driving the suburban feel luxurious! The suburban blows my 2014 Acura TL out of the water in comfort and ride. It’s much more quiet and drives so smooth. The turning radius is impressive. I cannot be more happy with this vehicle.
Buying a used car from Atlanta Motor Company, Inc. was an excellent experience. The car is everything I thought it would be, and Scott Brody’s straightforward approach, thoroughness in the buying process, and follow up after the sale was exceptional. I don’t write a lot of reviews, but these guys really are a cut above. Thanks for making my car buying experience such a positive one!
Very reliable, comfortable, great for family
by Jon from Fort Collins co
December 22, 2018
This vehicle is great for family trips, very comfortable drive, all the bells and whistles are amazing. My wife loves it! It gets great gas mileage too when you use 91 octane fuel.
I can always count on Day,s for fast reasonible service. They are polite and you can trust what they recommend. First class honest operation.
My 1st brand new car 😍
by Samantha from Moorhead, mn
December 18, 2018
We were in the market to upgrade our 08suburban and beardmore had one heck of a deal for their 2018 suburban LT. it had everything I wanted and needed. From leather seats to bucket seats in the 2nd row to rear entertainment system. Then all the extras it had. The heated steering wheel and heated seats for 1st and 2nd row, remote start and WiFi. You name it it probably has it.
Day's really had it together and Tammy was such a great help in our buying experience. We found the truck we wanted on line and negotiated over the phone all the details and price. We walked in and out with papers signed in 30 minutes.
Love it so far!!
by K.Ragsdale from Roanoke, Tx
December 17, 2018
This is my 3rd suburban and they just keep making them better and better. The reclining middle seats are great for traveling. Plenty of leg room between all three rows, extra headroom for those tall family members.
Great service would recommend to friends and family. All of the paperwork done over the phone just came in to sign docs. Great company and customer service.
Awesome family vehicle!
by Dan D. from Saint Paul, MN
November 29, 2018
This is the most comfortable vehicle we have ever owned! Make sure you get leather and heated seats, huge plus! We bought a 2013 in 2017, we only drive as a family on weekends and to pull our camper in the summer and fall. It does everything we need it to do, comfortably and in style, zero maintenance issues so far. Really couldn't ask for more, we will be buying another Suburban or Tahoe after this one for sure!
I wasn't sure if I was going to write a review because my experience with Platinum was on both sides of the spectrum. From a customer service perspective, things went relatively well. However, from an overall integrity in pricing vantage point, they leave a lot to be desired.
Long and short of the story- Jay ( star salesperson) did a fantastic job of delivering service and completing my transaction. On the flip side, the establishment literally added over $1000 in fees once we got to the negotiation table, which I had to combat... in addition the dealership had the audacity to add a $299 "Registration Fee" for a vehicle that I was registering and paying the taxes on in a different state. When it was all said in done I purchased the vehicle simply because I actually had more money than time toward the end of the process.
The silver lining of the experience is that I left with a quality vehicle (Honda Pilot). However...Caveat Empto!
Best all round family, road trip vehicle
by LeeJ from Mansfield Texas
November 10, 2018
This is Suburban #5 for me, so I am obviously bias. Get the 4 wheel drive and go explore. Great vehicles, sturdy, reliable, great towing and cargo capacity
I’ve purchased many vehicles in the past but this experience was one of the most seamless processes I’ve been through! They were very thorough with making sure our financing arrangement worked for us and they took their time to negotiate deals with the bank.
I will definitely be returning to them for future purchases and will pass on their information!w
Best vehicle ever built. Built to last with style.
by Texas Cowboy from Fort Worth
July 5, 2018
Best veichle for my money. Spacious, stylish, country comfort.
Third one I've owned and thrilled to have purchased the 2012 model. Gotta love it!
Jay was great and made my first car buying experience extremely easy! The car is in exceptional condition and the price was 2k cheaper than other cars with the same miles. I would highly recommend Platinum Cars.
Love the truck but not the dealership
by Lessika from Indianapolis, IN
January 4, 2019
I love my Suburban LTZ!! I just wish it had four wheel drive. Everything else is excellent!! Heated and cooled seats, heated steering wheel, dvd package with wireless headset so I can listen to music while they watch movies, sunroof, backup camera, park assist and much more!!
They are great salesmen but don't trust their sweet talk. They make feel you good while buying the car and later on grab every opportunity to cheat you. I don't want you to be in my spot and get treated badly. I won't recommend a dealership who don't care about their customer relationship post sales and these people don't honor their word. You can find many better dealers than these people and better off. I bought a car a few months back. At the time, I am supposed to get two keys. But they could not find the key during sales asked me to come a later day to collect it. I followed them the next day. They could not find the key again and they are also not able to program the key as a person who does that is not available. As I live far away, sales manager clearly said me to get the key when I visit for my first service. When I returned back, they are charging me for getting me a new key and they don't want to honor their word. The reason, the previous sales manager left the dealership and they don't want to honor what their previous manager said. I did show them the proof of chat we had about the key, but they don't care. The new sales manager was rude and He verbally said, "I have to get back to my work" and he is getting aggressive in his voice. He utmost spent 2-3 mins of time while talking to me. He says dealership is not responsible for their previous employee's actions and words. I could two more pages about how they treated me and how professional they are. My only suggestion, forget that this car dealership even exists.
Roomiest and most comfortable car I’ve ever owned.
by Bucsfan from Winston-Salem, NC
October 10, 2018
This car meets my needs as a member of a large family. It’s rugged, and roomy enough to take anywhere. I love it! Best car buy I’ve made!
Came in for a quick service, on a Saturday. I was quickly greeted, and my vehicle was done before I was done working out! Perfect. I will be back.
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
July 27, 2018
An overall wonderful and well rounded truck. Good for hauling people and things. The 2012 body style was definitely one of the best designed ones there were.
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