We had a great experience at Gengras! Jessica Spevada was very helpful and made the process very easy! We definitely would recommend the dealership! Everyone associated with the process was extremely helpful!
Great Alaska family vehicle
by Rokmonanoff from Palmer, AK
October 21, 2018
We bought this as our family vehicle. It is safe, comfortable, spacious, and easy enough for my wife to maneuver day to day. Does great on Alaska roads
My overall experience was superb! Michael Facey was very polite and easy to deal with. I actually hate car shopping but Michael made it both painless and enjoyable. He was patient, low pressure and always smiling which made the experience quite relaxing. Thanks for all your help Michael! I love my new suburban!
Just a newer model
by Kennyk from San Jose, Ca
August 11, 2018
We have 3 active kids, so this is needed, we traded in a suburban for a suburban. Not great on gas, but fits all of us and our stuff
Michael Facey was great to deal with. He was polite and listened and really understood my needs. Michael Facey spelled everything out and ran around like a chicken with his head cut off to ensure I was in and out in a timely fashion.
He was sincerely apologetic when I told him I was "hit on" by the finance gentleman who knew I was VERY married and he himself was wearing a wedding band. That made me very uncomfortable. Michael Facey handled it with gentlemen like behavior and I would go to him again!!! He was awesome. Even called and texted the next day to see how things were going.
Very reliable, comfortable, great for family
by Jon from Fort Collins co
December 22, 2018
This vehicle is great for family trips, very comfortable drive, all the bells and whistles are amazing. My wife loves it! It gets great gas mileage too when you use 91 octane fuel.
Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for.
I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive:
After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account.
OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill.
Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars.
O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
My 1st brand new car 😍
by Samantha from Moorhead, mn
December 18, 2018
We were in the market to upgrade our 08suburban and beardmore had one heck of a deal for their 2018 suburban LT. it had everything I wanted and needed. From leather seats to bucket seats in the 2nd row to rear entertainment system. Then all the extras it had. The heated steering wheel and heated seats for 1st and 2nd row, remote start and WiFi. You name it it probably has it.
This is my 3rd suburban and they just keep making them better and better. The reclining middle seats are great for traveling. Plenty of leg room between all three rows, extra headroom for those tall family members.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Turnermom from Huntington WV
November 15, 2018
I love this model. The captain’s chairs in the second row are so much more comfortable than the bench seat. The touch screen is so user friendly
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Big Time Cruiser and Hauler
by Oberst fishing and hunting from St Louis
October 2, 2018
Haven't had this Suburban long, but already can tell I made a good choice. Fit and finish are top notch, and so far I'm totally surprised by the mileage; over 20 overall and almost 26 on one 25 mile segment. Haven't run it long distance at 75 mph so can't report on that; however, the fact it shift to V4 mode often has to help. I'd be happy if I got over 20 on trips. Traded a Traverse to get more room and towing capacity and there is no doubt this Suburban will deliver. Interior room is outstanding, and towing will obviously be a huge improvement. Not a real qualified review at only 1,000 miles, but so far all indications are that I made the right choice. Will take this fishing and hunting a lot, and will sleep in the back. I can see I'll be more comfortable than ever.
I had a great experience with National Auto Brokers. I was searching for a specific used car, and found exactly what I wanted. The Staff were Great and very accommodating. Justin my sales associate communicated with me before I arrived and gave me the time I needed with all questions and concerns. I am very happy! with my purchase and I would be honored to refer this place to anyone who is looking to purchase a new or used car.
Great looking car!! Loved the drive even more.
by firstname.lastname@example.org from Safford az
December 9, 2018
Great buy, and even better service from Lindsey. After looking at other options, this place seemed to have the better places without any pressure to buy like other places. Would recommend to anybody looking for used cars!!
The sales & service department staff are amazing! They go out of their way to find the best deals for their customers and take care of them through every step. I will only buy & service from them!!!
Love my Suburban
by Suburban mom from Riverside, Ca
January 2, 2019
I am so pleased with my 2015 suburban. We were looking for a Great family vehicle that we won’t out grow and this is it. All the tech is easy to use and makes driving the suburban feel luxurious! The suburban blows my 2014 Acura TL out of the water in comfort and ride. It’s much more quiet and drives so smooth. The turning radius is impressive. I cannot be more happy with this vehicle.
Planned on spending about an hour for the required maintenance I was having done. Had a 9:00 a.m. appointment so I figured my vehicle would be ready around 10 baring and holdups. The Service Advisor assigned to me appeared in the waiting room around 9:30 and informed me my vehicle was ready. Cost was as quoted which was a pleasant surprise. Great place for service. Wouldn't go anywhere else if at all possible. Staff is very friendly, professional and courteous.
Most comfortable car ive owned
by MikeClancyFL from Orlando FL
September 18, 2018
Love it. Tons of room. Safe. Great gas mileage for the size. Great power for the size. We always feel safe driving this on long trips.
Excellent service with Nat. Everything we asked he accommodated. We dealt with Nat via email and phone and was a very pleasant experience. First time buying a vehicle this way, sight unseen, except for pictures he sent.
by Juana from Rogers
December 17, 2018
this car It is very comfortable to travel with the family. And he brought a navigation system when he went somewhere he did not know. And the DVD for the training of my children.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
The most reliable vehicle I ever own was a 2005 ch
by Dankiedog from Leland ms
December 16, 2018
This vehicle meet all of my requirements great leg room great space for me and the grand kids great towing ability and it rides great I would recommend this vehicle to all my friends and family.
Purchased a nice 07 Infiniti M35x. Very smooth transaction. Staff was nice and welcoming. I had a good experience with Rich Grassi my salesman. Very easy to work with.
A/c going out for the second time!!!!
by Lins from MS
September 13, 2018
I love this vehicle and wish it was made better. I have two other friends who have had the same issue with the A/C. One traded for a Yukon and the other is getting rid of hers too. I’m so disappointed because I work too hard to pay for this dang thing so my children have a nice, safe vehicle to ride in and it keeps messing up.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
One of the best vehicles I've owned!
by Coltsfl from Palm Beach Gardens
January 14, 2019
Traded my 2016 Tahoe to get more storage room in the Suburban and I love it. No issues, handles great and tows like a dream.
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