Will definitely be returning to Lenz in the future. Got an amazing truck, for a great price at the Minocqua location! No pressure to buy, and very helpful customer service!! I will be recommending Lenz to family and friends for sure. Thank you Sam!!
Love my Suburban
by Suburban mom from Riverside, Ca
January 2, 2019
I am so pleased with my 2015 suburban. We were looking for a Great family vehicle that we won’t out grow and this is it. All the tech is easy to use and makes driving the suburban feel luxurious! The suburban blows my 2014 Acura TL out of the water in comfort and ride. It’s much more quiet and drives so smooth. The turning radius is impressive. I cannot be more happy with this vehicle.
This dealership demonstrated responsiveness, accurate information, timely service and out of the ordinary service quality for our recent truck purchase. We live in NC and were amazed at how easy this process was thanks to the Lenz staff???s expertise.
Big Time Cruiser and Hauler
by Oberst fishing and hunting from St Louis
October 2, 2018
Haven't had this Suburban long, but already can tell I made a good choice. Fit and finish are top notch, and so far I'm totally surprised by the mileage; over 20 overall and almost 26 on one 25 mile segment. Haven't run it long distance at 75 mph so can't report on that; however, the fact it shift to V4 mode often has to help. I'd be happy if I got over 20 on trips. Traded a Traverse to get more room and towing capacity and there is no doubt this Suburban will deliver. Interior room is outstanding, and towing will obviously be a huge improvement. Not a real qualified review at only 1,000 miles, but so far all indications are that I made the right choice. Will take this fishing and hunting a lot, and will sleep in the back. I can see I'll be more comfortable than ever.
Brandon was very responsive to my messages and questions. Never felt pushed to buy. He was polite and had good customer service. We would contact him again in the future for another car purchase. Thank you Brandon.
Love my Premier Suburban!
by MaddysMom from Thompsons Station, TN
August 28, 2018
The gas pedal is a little laggy, but I knew that going in. Let's face it, if you're driving a truck that big you don't need to be driving 7000 miles an hour. The interior is sweet enough that you really don't want to be in a hurry anyway. I have the Premier and the interior, seats and ride is amazing and built for long road trips. The seats are extra wide which is really nice so you have room to move around. (I'm short and small but my husband is 6'3 and 210 and we were both comfortable) The gas mileage was another concern but we just took it on a road trip about 5 hours away and only had to gas up to come home. We drove it daily on the trip also. I'm super happy with the car!!
SIDE NOTE- Do NOT use the online dealer Vroom. I will never buy another car from them. If I didn't like this vehicle so much and go thru absolute hell to finally get it, get all the issues fixed that they didn't disclose, and the paperwork, I would have returned it due to their horrible service.
Finding a great truck was easy. From being able to test drive and figure out what one was best suited for myself. Mike let me do my own thinking and made sure there was no error in the process of purchasing the truck. Having him by my side purchasing my first truck was very nice. Mike is a personable guy with a lot of knowledge in the industry. Without a doubt felt normal to be able to talk and cooperate while purchasing a vehicle. Look forward to future purchases through Mike at Lenz.
Great Vehicle and Reliable!
by Gowler15 from O'Fallon
September 11, 2018
The Chevy Suburban has everything we wanted in a vehicle. I use to drive a BMW and have been in various luxury cars and big trucks, this car has ride and interior of luxury and the ability to perform as a big truck. The ride is smooth, seats very comfortable (great leather), technology up to date and user friendly, and quiet.
The best car buying experience I've had anywhere. No game playing that you usually get, very up front and competitive. Worth the drive if they have what you're looking for. Derek was great to work with.
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
Jerod and staff did a great job in getting the battery charged and being able to get the car to the shop for a new battery installation.
My 1st brand new car 😍
by Samantha from Moorhead, mn
December 18, 2018
We were in the market to upgrade our 08suburban and beardmore had one heck of a deal for their 2018 suburban LT. it had everything I wanted and needed. From leather seats to bucket seats in the 2nd row to rear entertainment system. Then all the extras it had. The heated steering wheel and heated seats for 1st and 2nd row, remote start and WiFi. You name it it probably has it.
Thank you. Excellent communication. Everyone was very considerate, courteous and helpful. Responses were researched and prompt. Time was taken to completely explain instructions and features. Paperwork was addressed efficiently. Purchased a quality vehicle at a fair price.
Great Family vehicle in all types of weather condi
by Iowa Builder from Tipton, Iowa
September 21, 2018
We traveled all over the country with this vehicle from Summer heat to Winter cold and Blizzards. Never let us down once, always warm in the Winter and cool in the Summer
Incredible service coupled with astounding customer service!
Love it so far!!
by K.Ragsdale from Roanoke, Tx
December 17, 2018
This is my 3rd suburban and they just keep making them better and better. The reclining middle seats are great for traveling. Plenty of leg room between all three rows, extra headroom for those tall family members.
I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
Drives nice but 3rd row seat is uncomfortable
by Dewittmom from Watford city
December 13, 2018
One of few on the market to fit my family of 8. Pretty reliable and drives great. I like the interior with the leather seats. The vents keep the whole car at a comfortable temperature. Third row seat is not very comfortable though.
it there to see the vehicle I was interested in but everyone was very helpful over the phone and through email. Still intend to go up there if they still have the car when I am better.Al
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
I was looking at a gmc and they were so helpful and did not pressure me into buy anythin
I love this car!
by Butterfly02 from Easley, SC
November 28, 2018
This is a much bigger vehicle that what I previously owned. It’s surprisingly very easy to drive and not as intimidating as I thought it would be. I’m 5’1’ so having the adjustable gas and brake petals is a great feature!
We were at Neenah for a funeral - we live in Kansas. Our engine light came on during our trip to Neenah. Mark Bogan and his service team allowed us to be immediately serviced because of our situation. We were also provided with a rental car. Within a few hours of bringing our car in to Bergstom, we received atext message from Mark saying our car was fixed and ready for pickup. Mark handled our warranty issues and we were quickly back on our way. This was perhaps the most polite, quick and most efficient service that I have ever received - especially during a tramatic time for my family. Please give my heart-felt thanks to Mark and the service team.
Is a great car
October 12, 2018
This suv is the best that I owned, I sell it because I don't need it any more because Is a little to bi for me.
Scott S. was a pleasure to deal with. We purchased 2 new trucks in the past month from him for our business, and he made sure things were simple and easy for us throughout the entire process. Will definitely be giving Scott a call next time we are looking for another vehicle!
A/c going out for the second time!!!!
by Lins from MS
September 13, 2018
I love this vehicle and wish it was made better. I have two other friends who have had the same issue with the A/C. One traded for a Yukon and the other is getting rid of hers too. I’m so disappointed because I work too hard to pay for this dang thing so my children have a nice, safe vehicle to ride in and it keeps messing up.
Logan was an amazingly helpful sales person, before, during, and after the sale! Best experience I've ever had buying a car. Thanks Bergstrom for putting the customer first in everything you do!
Great Family Vehicle!
by Eblankenship from Lindsay, OK
September 25, 2018
We love our suburban! We have work vehicles we drive during the week, but when we go anywhere as a family, it is our only choice! Love the room and the ride.
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