I usually despise the entire process of buying a car! The day before we went to Toyota & the salesman drove us crazy with his non stop persistence. Even when we stated they didn't have what we were looking for, he kept getting us to wait and wait and wait! Finally, exasperated my husband left while I hid in the car because I knew it was going to be a hard sell. I'd rather lose a toe than buy a car like that! The next day we went to Galloway Direct. Rich Festa, the salesman was as pleasant as he could be. No hard sell, no harassing, no long horrible wait. Also, the closing agent was extremely nice. The overall experience was a nice surprise! We felt like we got a good fair deal and got a great used 2011 Ford Edge with low miles! It was pristine. We got an extended warranty and free oil changes for 2 years! The facility was pleasant with some great antique Fords inside. I would absolutely recommend them for a great experience!
William Karrels was the best salesman I have ever dealt with..He was amazing and I will return for any future purchases I have..I highly recommend Grant motors and William Karrels for your auto buying needs..Thanks William...
I needed a new bulb for my taillight. I was helped by Alicia. since my other representative, Mike retired. I am a 90-year-old customer and have a 20-year-old Oldsmobile. You have taken care of my car for the 14 years I have lived in Naples. Alicia was so kind and helpful.
I am hoping she can be my service representative when I have future car problems.
My experience rates 5 stars and a thank you. Irma Johnson
My experience with Lee Auto Group was unforgettable! They treated me like a part of the family and showed me they were ONLY looking out for my best interest, as oppose to merely trying to make a sale. They are great business folk, and I would recommend anyone to go there for a thorough, fervent, affable, and professional experience. Don’t let the looks fool you!
Fantastic experience from start to finish. In addition to being friendly, the staff was extremely honest, professional and helpful throughout the entire process. Of all the dealerships I visited, Lee Auto Group was the only one that listened to me in regards to what I was looking for. They didn’t try to pressure me into something else. First time in my car-buying history where everything I was told and promised, absolutely came true. Thank you LAG!! Great experience and highly recommended.
I used to be an employee of Lee Auto Group. Many times when someone is writing a review, it's more likely to be a negative one.. especially when you're buying a pre-owned vehicle that may be upwards of 15 years old. But this is what customers fail to understand. I have seen hundreds of vehicles come and go from this dealership. Never once have I seen a salesman, manager or for that matter the owner sell a vehicle knowing full well there was something wrong with it. Never. Please folks, these are used cars. If something goes wrong call them they will make your issue a priority and make what is wrong right and no questions asked. If you think I'm wrong, then I'll send you my resume and you'll see that I worked at several pre-owned dealerships. Their loyalty towards customers is unparalled... BWelsh
Quick, fair and seamless transaction. Rather than purchasing a car I was selling mine to them. Excellent dealership. Would definitely recommend and use them again
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