My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
These guys never disappoint! They always go above and beyond for everyone and make buying a vehicle as easy as possible. Very informative and helpful. We have bought multiple vehicles from them and could not have asked for a better experience! We will never go anywhere else.
We are so glad we chose Harbin! They treated us very well. Most dealerships we have been to have taken well over 3 hours but not Harbin, we were there for about 2 1/2 hours all together. They got us in a car we love with a great payment for something so new! We will continue to do all of our future business with them! Thank you.
Top notch salesmen and financial employees made initial buying process pleasant and comfortable in all aspects. Follow up communication between customer and sales staff as well as customer service pr was, and is, timely and positive.
Very pleasant experience. The truck I purchased, I first saw on the Harbin Ford web site. When I saw the truck in person, it looked as good as it did on the web. No pressure from the sales force. I was on line chatting with someone from Harbin about the truck and received an email shortly after our conversation was over with answers to my questions. All in all, it was a great experience.
Always love dealing with these guys as a contractor I go through vehicles and my vehicle is one of the most important parts of my business. I personally wouldn't want to deal with anyone else. I have to stick with the people that take care of me. Harbin automotive is certainly appreciated!!
Very friendly atmosphere. Our salesman made sure we was happy with our purchase. He didn't try to push us into something we didn't like or couldn't afford. I highly recommend them, and I plan on purchasing another vehicle once my corolla is paid off.
the truck was ready when we arrived did the paper work which was quick and were on our way home,Terry and his staff made the process of purchasing the vehicle as simple as possible it was worth the drive and are very pleased with our purchase
Visiting from out of town when engine light come on. I showed up at dealership late in afternoon. Front Desk was pleasant and efficient in arranging an appointment the next morning. The Service Manager called with problem & cost within the hour. He was knowledgeable and had my vehicle repaired back to me the same afternoon.. Would recommend dealership to anyone.
We traveled 2 hours to purchase our new Tahoe. We did most of our negotiations via phone and text message. Doug Maddux was wonderful. They gave us a great price on the new vehicle, a great price on my trade in, and had everything ready for us to take possession quickly after we arrived. I highly recommend you give them a look if you are shopping for a vehicle!
Owner Brian was great to deal with on initial purchase and salesman Mark is awesome!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.