Al helped me out and he was great. He found the pickup I wanted with great added bonuses in the trim package I wasn’t expecting. We have been going to Silveira for nearly 20 years when buying a new vehicle. Customer satisfaction has always been Silveira’s number one focus, and it shows time and time again.
Its pretty chill at NorthBay Nissan they really know how to make you feel welcome thanks to Guy at North Bay Nissan for taking the time to go through and test the vehicle that i had been searching for. thanks..
The salesman Bill was helpful, honest and not pushy. He was kind and patient. He was up front about the deals and how much I could save. He answered all my questions and was willing to work with us to get the car we wanted.
We started out via email through the Costco program. Ryan was our contact and he took the time, while moving, to pull over and discuss cars with me over the phone. Very helpful and able to answer all my questions. Al helped us when we showed up at the dealer. Very helpful in finding us exactly what we wanted and getting it delivered to Healdsburg quickly. All in all a wonderful group to work with.
The finance manager as well, was wonderful. Quick at getting us through all the paperwork and explained everything. Made it easy.
I bought my first car through them and it couldn't have gone any better. I was really nervous, but they made it a quick and easy process. Myself and my family will be doing all of car buying through them in the future!
Joel, Sonja & the fellow who originally looked at my damage & estimated it, all were generous with little extra things they would do while they had the paint for my major job. I was surprised 3 weeks later after i brought my car in that they remembered the 'extra' of painting a few scratches I did. No hassle. No surprises. Only good, honest, professionalism and went over the top. I felt really taken care of. Thank you
These folks couldn't have been more helpful. They let me extend the test drive to my satisfaction and when I decided to buy they jumped right in to expedite the process and sent me out with a full tank of gas.
Definitely worth the trip.
I had a great experience at Platinum Chevy. I think we get what we give. If we give time and respect we get that back in kind. Tommy Meehan was great. He was knowledgeable and accommodating. He didn't push a hard sell, the car pretty much sold itself. Tommy was there to help, very patient, very thoughtful, funny and kind. This dealership is all about the customer, but it is a business, so like I said, mutual respect.
Also, Platinum Chevy is a local sponsor of RVLL, so if you go for a test drive make sure you thank them for their sponsorship!
The service attendant was prompt, and knowledgeable. The parts department was also very helpful. My remarks were about 70 characters, and was still highlighted but was okay starting with the "b" in but.
Very happy with service at Silveira Buick. Friendly, helpful and always do a great job. Glad they are there and we sure do love our Buicks!
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