I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
In 12 years we have bought 6 new or used cars in our area. Each time we've shopped @ Hoffpauir (to keep our $ local) and each time we have left the dealership (after conversations over several days) without any reasonable deal and feeling entirely unappreciated.
Great dealership purchased a Cadillac XTS from these guys.. smooth buying process
Found a few issues with the car and the staff did not hesitate to get it fixed.. definitely recommend this place to anyone looking for a gently used car.. very nice selection..
Chance was the guy I was working with very humble and down to earth guy...
The service and sales staff always go out of their way to take care of my needs in an efficient and satisfactory way. I can count on them to get me back on the road as quickly as possible, and to feel confident about the services provided. They are always friendly and helpful, and it is a pleasure working with them.
Its was very helpful for me. It sorted out many of the vehicles the way i wanted and helped me find exactly what i wanted. It also gave me good and fair prices which for me is going to help a lot to help me get the car i need to go off to college.
Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
I most always pleased with the service I receive from Tranum Service Center. I recommend them frequently to friends in actuality and on social media.
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