New car purchase. Friendly service. Efficient service. Knowledgeable staff. Helpful staff. Professional staff. Would definitely recommend. Great deal. Love the Subaru commercial. Wonderful give back offer to charity. Note, Subaru was not listed on survey. Had to check Saab to be able to send survey. Need to update when you receive.
Plenty of Room
by Papa18 from St. Louis
December 24, 2018
Still getting use to some of it features. Like the TV screens for the kids. The sound system is nice and the radio is excellent. The ride is nice and with 18 grand kids it allows us to hall a lot of kids around.
Low pressure salesman, very laid back atmosphere, reasonable price paid for a 2017 Maxima. They do make good on their promises unlike some other dealers. Reggie Little was especially helpful in the sale. Lance Hartman used car mgr helped me procure an updated NAV memory card expeditiously so there was hardly any inconvenience. Would do business with them again.
Love my Suburban
by Suburban mom from Riverside, Ca
January 2, 2019
I am so pleased with my 2015 suburban. We were looking for a Great family vehicle that we won’t out grow and this is it. All the tech is easy to use and makes driving the suburban feel luxurious! The suburban blows my 2014 Acura TL out of the water in comfort and ride. It’s much more quiet and drives so smooth. The turning radius is impressive. I cannot be more happy with this vehicle.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
My 1st brand new car 😍
by Samantha from Moorhead, mn
December 18, 2018
We were in the market to upgrade our 08suburban and beardmore had one heck of a deal for their 2018 suburban LT. it had everything I wanted and needed. From leather seats to bucket seats in the 2nd row to rear entertainment system. Then all the extras it had. The heated steering wheel and heated seats for 1st and 2nd row, remote start and WiFi. You name it it probably has it.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Where do I begin
by Suburban Highwayman from Chicago, IL
August 26, 2018
Ac condenser notoriously breaks on most of this production line. Wheel bearings up front go out too early. Cheap Chinese parts. Not known for a solid tranny. Electromagnetic shocks went out too early. Very expensive to replace. Windshield cracks if you sneeze too hard.
This car is what Ive been looking for, it has all the expectations and more. size, price, value etc. all checked. The price was below kelly blue book. in impecable conditions, hands down an awsome car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Love it so far!!
by K.Ragsdale from Roanoke, Tx
December 17, 2018
This is my 3rd suburban and they just keep making them better and better. The reclining middle seats are great for traveling. Plenty of leg room between all three rows, extra headroom for those tall family members.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
One of the best vehicles I've owned!
by Coltsfl from Palm Beach Gardens
January 14, 2019
Traded my 2016 Tahoe to get more storage room in the Suburban and I love it. No issues, handles great and tows like a dream.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Big Time Cruiser and Hauler
by Oberst fishing and hunting from St Louis
October 2, 2018
Haven't had this Suburban long, but already can tell I made a good choice. Fit and finish are top notch, and so far I'm totally surprised by the mileage; over 20 overall and almost 26 on one 25 mile segment. Haven't run it long distance at 75 mph so can't report on that; however, the fact it shift to V4 mode often has to help. I'd be happy if I got over 20 on trips. Traded a Traverse to get more room and towing capacity and there is no doubt this Suburban will deliver. Interior room is outstanding, and towing will obviously be a huge improvement. Not a real qualified review at only 1,000 miles, but so far all indications are that I made the right choice. Will take this fishing and hunting a lot, and will sleep in the back. I can see I'll be more comfortable than ever.
Excellent service and customer relations. What I've come to expect from Baierl
It started failing at 360000 miles.
by Mountain man from Glenwood Springs CO
October 21, 2018
I've owned 7 new Suburbans between 1984 and 2003. I bought this new 2003 1500 4x4 and I drove it 15 years while having it regularly serviced at the Chevy dealer. Only the transfer case failed. By far, Best car I've ever owned.
We went in looking for a vehicle for myself and my soon to be wife. We were greeted by Tyler. He told him that we had a very strict Budget, he understood our budget and actually cared, unlike other dealers we visted. Tyler helped us select the right vehicle for us, and went the extra length for us. He is a really great salesman and is not like all other salesman. If your looking for a new or used car ask for Tyler, he will treat you right, and actually help you make the right decision.
Great Alaska family vehicle
by Rokmonanoff from Palmer, AK
October 21, 2018
We bought this as our family vehicle. It is safe, comfortable, spacious, and easy enough for my wife to maneuver day to day. Does great on Alaska roads
It was my best car buying experience ever! I needed a good used car for my son. I found this car on the internet and it was in his price range. Their salesman, Bob Guckert, was fantastic and very professional! i explained what car we wanted see and we took it for a test drive. There was no pressure to up sell us. We got a great deal on the car we wanted. I highly recommend Bobby Rahal Automotive no matter what you are shopping for; new or used. They have a great selection of vehicles on their lot and are great to work with!
Luxury Vehicle; Travel well.....
by TtimeFun from Okc, OK
November 20, 2018
This vehicle is a joy to drive, seats our family in a safe and comfortable manner. We love our road trips, and the kids make great use of the video and entertainment system.
After visiting a few dealers and test driving some cars, we settled in at #1 Cochran Kia of Robinson which made us feel at home. From the very beginning, Ron Gardner and his associate Patti made us feel at home. Their knowledge of the vehicles was impressive. Both went out of their way to work with us on getting a car that met out needs and stay within our budget. Ron was very clear in presenting all available incentives that were being offered and even went a step beyond in getting us the price we were willing to pay. We ended up leasing a Cadenza that is just beautiful in all aspects from styling to performance and loaded options. This car buying experience was the best I've had in many years. A special thanks to Ron and Patti for making this happen. I would definitely recommend #1 Cochran Kia of Robinson and especially Ron Gardner and Patti.
Best vehicle ever built. Built to last with style.
by Texas Cowboy from Fort Worth
July 5, 2018
Best veichle for my money. Spacious, stylish, country comfort.
Third one I've owned and thrilled to have purchased the 2012 model. Gotta love it!
I’ve been a customer of Robert Clay for years, and have purchased several vehicles from him including the 1500 Silverado I leased yesterday. He is very professional and down to earth, he will work with any budget or any number you give him. I can’t express how much I respect him, thank you for everything Rob!!!!
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
Many thanks to to Dan in the service department for taking care of the recall on my 2014 Jeep Grand Cherokee! I noticed a difference right away in the Jeep.
Great Vehicle and Reliable!
by Gowler15 from O'Fallon
September 11, 2018
The Chevy Suburban has everything we wanted in a vehicle. I use to drive a BMW and have been in various luxury cars and big trucks, this car has ride and interior of luxury and the ability to perform as a big truck. The ride is smooth, seats very comfortable (great leather), technology up to date and user friendly, and quiet.
Went into this car buying situation with little experience. They went so far above to get me a great deal and make sure that the process was quick and enjoyable. I now understand the reason why my parents only buy from Victory and am confident I'll be only buying from the as well in the future.
Horrible navigation system.
by Hatfield46 from Florida
August 18, 2018
Great performer. Hate smart phone dependent navigation system. Too many issues, starting with..do u own smart phone, is it unlimited data, do u care if phone overheats, etc!!!!!!
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