I just bought a vehicle from Jake Shook at Ziegler Ford, Plainwell Mi. It was an excellent experience in every way. Jake is very detail oriented, honest and excellent to work with. Liz in finance did a great job too. I will defiantly go back to Jake when we need more vehicles.
The process couldn???t be any better , Mike made everything go smooth and fast , he processed my papers work and delivered the car directly to my house within 3 days , such a respectful and smart seller, he is willing to answer all your questions and help as much as possible , couldn???t be any happier :).
took longer than it was suppose to but had a free loaner car so all was good they did find more wrong with my car than i initially took it in for but all was under warranty but one of the things that needed fixed in the first place was missed and had to make another trip back to get that fixed
I needed a decent work-truck at a good price. I shopped around a bit and came to Best Buy Used Cars after seeing the truck I wanted on Cars.com. They were super friendly, easy to work with, and got me financed. I was on the road within two hours. Truck is in great condition even though it has higher miles. Jennifer and Marco were great.
Kelly,Ryan and Dino are not only hilarious guys they are some of the most thoughtful salesmen you'll ever do business with. Thankyou so much for all your help and making us feel like family. Sincerely Mr.and Mrs. Spear
by Extremely Satisified Customer from Hudsonville, Mi
June 4, 2015
We purchased a vehicle from Kelly. I found the entire process to be the simplest ever! Very courteous, knowledgable and caring staff as well. We will most certainly purchase another vehicle from Kelly and this dealer again.
The staff made us feel comfortable and welcome. Their friendly "no-pressure" approach made the shopping and buying process a great experience. Would not hesitate to buy another car from these guys! Highly recommended!
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