I haven’t purchased a vehicle yet but have expressed interest in the Toyota FJ Cruiser you have at your dealership & just wanna say I admire the drive & persistence that Amanda has & hope we can do business together!
I had an accident with my 2008 Lincoln Navigator. Wanted to replace so I used internet. Found two in Wisconsin, four and a half hour drive. Picked Brantmeier to be my first stop. Met Keith and was very comfortable with him and loved the car. Everything worked great and I owned new car that day. Very pleased with car, salesman, and finance process. GREAT BUSINESS!!!
Will definitely be returning to Lenz in the future. Got an amazing truck, for a great price at the Minocqua location! No pressure to buy, and very helpful customer service!! I will be recommending Lenz to family and friends for sure. Thank you Sam!!
This dealership demonstrated responsiveness, accurate information, timely service and out of the ordinary service quality for our recent truck purchase. We live in NC and were amazed at how easy this process was thanks to the Lenz staff???s expertise.
Brandon was very responsive to my messages and questions. Never felt pushed to buy. He was polite and had good customer service. We would contact him again in the future for another car purchase. Thank you Brandon.
Finding a great truck was easy. From being able to test drive and figure out what one was best suited for myself. Mike let me do my own thinking and made sure there was no error in the process of purchasing the truck. Having him by my side purchasing my first truck was very nice. Mike is a personable guy with a lot of knowledge in the industry. Without a doubt felt normal to be able to talk and cooperate while purchasing a vehicle. Look forward to future purchases through Mike at Lenz.
I spent several months looking for a diesel pickup. Ive compared prices from dealers all over the state. I can confidently say that my dollar went further at Summit than it would have gone at any other dealer. The prices on their inventory are very very fair.
We have been dealing with Lenz truck for years and every time we are more than happy. I believe this is our 7th vehicle we have purchased and never have we had issues with the vehicles. We highly recommend
We just leased a new Buck Envision. Each department was very attentive , knowledgeable, and thorough as we moved though the process of leasing our car. We had a great experience and would definitely recommend Eric Von Schledorn as the place to purchase a new car.
My experience from the end of November until now has been a 2.5-3 Star.
Specifically went to this location to look at at a vehicle. The sales rep was helpful and professional. Completing the paperwork and finalizing the sale took way too long, hours!!! There was one finance person helping four people in line.
Make sure you pay attention to details!!! Vehicle did not come with floor mats. Strange to me. When they dropped the vehicle off it was not detailed nor was the gas filled up per agreement, so when I called about everything they did cover the cost of new floor mats. Great customer service, right?
Fast forward to it now being summer. My air condition does not work. Per manager who was not customer friendly and rude on the phone, stated “anything can break on a used vehicle”. Makes you think you need check EVERYTHING before you purchase.
In my opinion, poor customer service. I would think you’d want to retain your customers by trying to help them out when the vehicle is less than 6 months old to them. Will not be going back to them to purchase my next vehicle.
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