Of all the cars we have bought new and used, this was amazing. I have never had such a positive and helpful time with a car purchase. Start to finish I would rate a full 5 star review and recommend to anyone. Thank you all for my new car.
TODD WAS VERY FRIENDLY, HELPFUL, AND KNOWLEDGEABLE. HE FOUND EXACTLY WHAT WE WERE LOOKING FOR, EVEN TAKING TIME TO GO BEYOND, TO MAKE SURE WE GOT EXACTLY WHAT WE WANTED AND WITHIN THE PRICE RANGE WE ASKED. I DEFINITELY RECOMMEND THIS DEALERSHIP.
That???s the service I received and I will go back. I will recommend the dealership and service that I received. The laughter and smiles that the employees gave me made me feel welcome. Also the owner has gave me good service.
In the past 2 weeks I have talked with approximately 10 salesmen at various dealerships & Todd is by far the most knowledgeable about the truck I was wanting to purchase. He kept me informed of his search for my truck making my purchase experience beyond measure. I???ll stop by in the future to visit with him just because he is so enjoyable to talk with. Thanks Todd! Tommy Avis
Volvo West Houston did an excellent job all around with the purchase of a wonderful car. They made the whole experience so welcoming and very smooth. They answered all of our questions above, beyond, and with a smile! Thank you so so much for everything you have done for my family! We definitely will be back in the future!
Sloan was great from start to finish!! Made everything clear and simple! He made my car buying experience as pleasant as possible. I will definitely be recommending Sloan Hood to all my family and friends. This is the experience everyone should have purchasing a car I’m truly blown away!! They are definitely doing things the right way here!! Sloan Hood is the man!!
I give this dealership a 5 star because they are hands down the best we live 1.5hrs away and they where nice enough to go on and beyond to do everything through the phone for us. I love that they don???t try to rush you or pressure you to sign anything, they explain everything to you and are very patient. After going to different dealerships and getting treated badly it was nice to know their is Honest polite and professional people out their that are NOT trying to rip you off.
Not sure if it???s typical of the GMC experience, but every time we???ve dealt with Mark Minnis, we feel and fully realize that we are dealing with a professional. This is our second purchase through Mark and he has yet to disappoint in any area. Thank your GMC and thank you Mark!
They have good prices.
They did not properly prep the vehicle, wanted me to bring it back at a later date.
They did not fill it up with gas.
They do not return emails after you purchase a vehicle.
The paperwork took several hours, had to sit in a backroom with no windows in the meantime.
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