by clancy-edwards, charlotte 453 from DealerRater.com
December 4, 2018
Service at North Olmsted Nissan is and has always been very positive. They don???t try to sell you unnecessary service. They are always very helpful to my whole family. They are trustworthy and professional. Appreciate all the members from sales to sevices and all the working parts in between. Thanks!
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
Purchasing my 2014 Used vehicle from Baumann Auto Group in Port Clinton was a very pleasant experience. I'm thrilled they utilize Cars.com. The vehicle price was very competitive and was an awesome value. The staff was extremely friendly and made me feel at ease. My salesman went above and beyond to accommodate a special request. I would certainly recommend this dealership. I'm a happy customer!
When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He found me the exact car I wanted, negotiated a more than fair price and made sure I was happy and well taken care of the entire process. The Financing and delivery process were a breeze. He has our business FOR LIFE. WE could not be happier.
I have worked with Tony Foos now on 7 of the last 8 vehicles and will continue to as long as I and looking at a Buick or GMC truck. He is responsive, not pushy, and easy to work with. But everyone at Joyce is friendly and accommodating including the service dept.
Currently we have been shopping for a car for my fiance which is a slow process and while I can't say what she will ultimately pick I will say during this Tony and Joyce have been exceptionally accommodating to her decision process as well as our questions and indecisiveness. My experiences at some other dealers have not been nearly as fun or pleasant and definitely alot more work.
Also after purchase experience is just as important and after my recent first experience in many years at a non Joyce service dept I have realized I may have become spoiled by them.
If you are looking for a GMC or Buick put these guys at the top of your list.
I dealt with Chip Orlando during the purchase process for my Duramax. Chip was very helpful and incredibly approachable. If you get a chance to choose your salesman, I recommend Chip and Stewart. Michael Desalvo made the finance portion simple and painless... most of the paperwork was all ready to go when I walked over. I highly recommend the above mentioned. Thanks Chip! 8.47 in the quarter!
Went there to look at a different vehicle, but when I saw it, I changed my mind. Not that it was horrible or anything, but it was a bit more "used" than what I was interested in. But, they have quite a selection of used vehicles, and it wasn't long before I found the Envoy that I wound up buying.
This is a no nonsense, no frills kind of a place, and they keep their prices reasonable.
All in all, a positive experience, except for one small thing. They wanted me to use my ATM card instead of accepting a check. That required a phone call to my bank to get permission to make a purchase that was above the cards limit. Not a great big deal, but a bit of a hassle.
This is the second car I’ve purchased here- I traded in the first and now financed the second. He had no problem showing it to my mechanic who was also pleased with the place. Thanks for another great car!
Was skeptical after reading some of the reviews on here but I showed up from two hours away looking for a specific vehicle on the lot. Guys had it cleaned off and ready for me to drive, the salesman Garry was very courteous, worked with me through the buying process, offered my girlfriend and I refreshments while waiting on paperwork to be finished; even recommended places to eat since we were talking about being hungry. And within two hours of showing up I left with the vehicle and was very pleased with it and the dealership.
Danny was great! First time i came in i was disappointed but got phone calls and came back in and they did everything they could to get me a car that i desperately needed....
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