I have always been wary of salesperson, often with good reason, but you have helped to redefine the stereotype.
Thank you so much for answering all of my questions. Rob! You can be sure that if I have any friends looking to purchase New, Use, or Certified car. I will send them to Bob King, and tell them to ask for Rob Baker.
Every sales rep was very knowledgeable and caring of all the customers that came in. I worked with Bryant and Jeff to find the car the I really wanted even though I was very indecisive. I’ll definitely be recommending this dealership to everyone.
Cutlar and Sondra were extremely helpful during our recent purchase of a pre-owned 2007 Toyota FJ Cruiser. Sondra was very responsive to email queries about the vehicle and sent us several custom photos to answer some questions we had prior to driving to Wilmington to check it out (we live 1.5 hours away and found the vehicle online). Pre-sale inspection and test drive was a no-pressure experience. They gave us the space and time to do a thorough pre-buy and test drive at our own pace. Overall a quick, easy, and pleasurable experience. We will be back again!
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
I think Auto Wholesale is a smart business model for selling cars. First of all , the owner finds top notch cars and prices them reasonably. There is no sales pressure at all. As a matter of fact , I got to the showroom late in the day and wasn???t intending on buying. After I test drone the car I decided I did want it, but didn???t have my checkbook. The salesman let me take the car home and I returned to pay him the next day. Talk about hassle free service. And I purchased an extended warranty for 2/3 less than what a big dealership in town was going to sell me. I???m very pleased with Auto Wholesale and will be recommending it to anyone I know who needs to purchase a car. Cannot comment on quality of work as have not had to have any work done on my new vehicle.
Purchased my 2017 Chevrolet Equinox from here. I am loving it!! These people try really hard to work with you and make sure you leave Happy. They are very honest and I would definitely recommend this place. They have a huge variety so you have options to choose from. I will definitely be dealing with them from here on out!!
I was received quickly and in a courteous manner by the Service Advisor. I shared my issue with her and she asked questions and made notes to forward to the mechanics. I was very pleased with her attention to details. She arranged for the Jeff Gordon Courtesy Car to take me home while my Silverado was being serviced
I called the dealership looking to buy a used car and the sales person that I dealt with, Harold told me what was in stock in my price range and by the time I got there he had the car I was interested in ready for a test drive. There was absolutely no pressure sndhe didn't try to sell me anything I didn't want. He knew the car inside and out, all the options, and explained everything. I was just planning on looking at a car but I ended up buying one that day. The price was fair and the Finance Manager was professional and knowledgeable. The whole process couldn't have went any smoother.
I was met by my personal agent, discussed what was going to be done, and then was escorted to the waiting room (which is comfortable and has coffee, pop corn, vending machines, and areas to work with a computer). When the work was completed, my agent escorted me to my car. And everyone there is so friendly!
Always a quick and efficient check-in for service. Kevin Vinson (service rep) is excellent - always personable and professional. I always feel confident that my Suburban is being well taken care of......go CHEVY!!
EXCELLENT CARE OF ANSWERING MY QUESTIONS. VERY EASY TO TALK WITH AND EASY TO PURCHASE AND MOVING PAPER WORK QUICKLY.
VERY OUTSTANDING EXPERIENCE, VERY INFORMATIVE
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