Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 4, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
Brought in my 2014 Denali Yukon to trade for a new body style gmc. Found what I was looking for and they fixed all the issues I had with the vehicle. There was just one thing there were a lot of little things. Taillight, sunroof, headliner, interior carpet and a few other things. They were all addressed without any questions. They had the car more than a few days for the fixes and loaned me a car for the wife and kids while it was there. Very happy with salesmanship and service. Top notch! Will purchase again when I’m ready for a new truck.
I went in to check it one of their advertised trucks from cars.Com. The salesman was very helpful in showing me different vehicles. Very friendly, reasonably knowledgeable and no pressure sales tactics applied.
Just an awesome experience purchasing a car and getting out of leasing, to continue on my journey of retiring in the Spring. Like most people buying a car is a big financial decision to make and like most people afraid of salesmen, but there was never any pressure from the staff specially my salesman Jobin Grandstrom from Videon Chevrolet. I will return to the dealership when it's time and send my family and friends. Merry Christmas everyone. Love my gangster car.
After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
Would buy again from them. Jake was great to work with made everything so easy!!! Anyone looking for a car should go see them soon.
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