I was very happy with my buying experience with Kelly Haacke. I am over 2000 miles away and Kelly answered all my questions and made me feel comfortable buying from so far away. I would recommend Haacke motors to anyone looking for a nice clean used car. Thanks Kelly!
I recently purchased an Acadia from Merle Stone. I had a great experience. This was my first time buying a car, and Dave Weemes made the process so much less stressful than I had expected it to be. He has already followed up with me multiple times to make sure everything is still going well! I want to say thanks to Dave & Merle Stone for a great car buying experience!
Alex Padilla always does a great job servicing my vehicle. He is attentive to the work that needs to be done and always takes the time to explain how much any service work I need will cost. That is why I have been coming back to the dealership since 2011. I always have a good experience.
In the beginning everything was going well and I had a great feeling for these guys. However, everything changed when I didn’t want to vehicle that they wanted to sell me. I went to trade in my car and get a newer model of the same care just with a few more options. The sales person brings me a write up with 4500,00 down and 506.00 per month. I counter offer with 2000.00 down and the sales person stated they would get back to me in the morning. The next morning came and I didn’t receive a call from anyone; 12:00 noon I called to speak with my sales person who stated he didn’t know what was the deal because he was not in the off the day I test drove the car. He then requested time to look over the application and stated that now I would need 12,000 to 14,000 down in order to do the deal. Needless to say the car was only worth 18,995.00 so I have no idea of where that math came from. However, if you going to shop here good luck because you will definitely need it.
The staff was friendly and I dealt with them over the phone initially. I put a deposit down. The following weekend I visited from a state away. The car was as advertised and I showed up and they took me out for a test drive. The whole appointment took about 2 hours and I left happy.
Overdue review, but I purchased a used vehicle late in 2017 and I had a pleasant and very positive experience throughout the purchase process and for my first follow up visit. Specifically, during the preliminary stages, I dealt with a sales rep and the owner directly. The entire staff were very professional, timely, and accommodating to my busy schedule. When I returned a few weeks later with a maintenance issue and questions, I dealt with the Service Department and they were awesome as well. I'm glad to return to the BMW family!
We needed to replace our 2014 Forester that was hit and totaled just before the 2019 Foresters were arriving in showrooms. Checked the Internet and only two dealerships within 200 miles had the color and trim level we wanted on order. The local Cincinnati dealer we had visited must have figured they had us over a barrel and quoted an Eprice that was the same as the MSRP. Phoned Joe at Royal Subaru on the Eastside in Bloomington IN to see what they wanted for the Forester they had on order. He asked what we thought would be a reasonable price and said he thought he could meet our offer but would have to check with his manager who happened to be sitting next to him--didn't even put us on hold--just covered the phone and got the okay. The entire negotiation took less than 3 minutes and saved us over $3,000. The hardest part was waiting two weeks for the first of the 19's to arrive. Joe also spent nearly an hour on a chilly day without a coat showing us how to work all the bells and whistles on our new and improved Forester when we picked it up. An exceptional experience from start to finish.
Robbie and Mark were the best car dealers I've ever dealt with. It was a true pleasure. I saw their car online, they sent me extensive pictures, we negotiated the deal, then they even picked me up at the airport. Robbie went through every option on the car with me. The paperwork was simple. I would buy from them again in a heartbeat. Very professional and no slimy feeling like others dealers have left me with.
On a dark and rainy night close to their closing time, my daughter and I stumbled into East Penn Auto Sales to take a quick look at used cars. We had the good fortune of meeting Sam who walked us through the inventory, made some great suggestions, answered questions and was really knowledgeable about the cars he had on site . My daughter got a car she loves and Sam in mid sale caught and saved a lost dog who had wandered into the lot. It was a great experience with no sales pressure, a straightforward business approach, and a rescue all in one night. I would definitely recommend East Penn Auto Sales!
Lou and Jessica were fantastic!! They made purchasing a vehicle very easy and were more helpful than any dealership I have ever bought from. I will recommend them to all of my friends and family. Thank you Guys !!
by Scott and Christina Sinclair from Virginia Beach, Virginia
July 28, 2018
My wife's 2002 Pathfinder after 258,000+ finally went down. Went to Neptune Motors. Nice selection, clean, low miles, asking prices in line. Phillip helped us that day. We left and went to a couple of other places and then went back and saw Phillip again. We bought a great 2006 Toyota Highlander from Neptune. Very happy. Good guys ... Lannin and Philip and a good dealership.
I am looking to purchase a vehicle. I shopped online here and got a response within 24 hours about who to contact and further assistance needed. Awesome so far!
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