Russ Brown was great to work with. No pressure sales, knowledgeable and friendly. Very painless buying process. I would highly recommend this dealership for a fast and easy process. Thanks Russ!
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
I was in the market for a new Jeep Wrangler; I wanted something with low miles that was lifted with 35 inch tires. I had a lot of questions, received a spotty information from friends, and needed a little handholding… Matt and DTO customs was an absolute pleasure to deal with. They were patient answered all my questions and provided information above and beyond what I was looking for. In terms of my deal; I live inside the beltway and taking the 30 minute drive out to Gainesville was absolutely worth it - saved over $10k and got exactly what I was looking for… 2016, low miles, the color I wanted, Showroom to Street!!
Luxurious and dependable
by Bmaekelly from Antrim, NH
December 17, 2018
This car is an extremely luxurious vehicle, & dependable. Only problem I’ve had is the emergency breaking system failing. Repairs cost $1600 and it is Notorious In this year. There should be a recal since it is an safety hazard, the breaks can fail a any point if not repaired entirely.
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
Beautiful car, but underperforming drive train
by Yeesh from New York, NY
October 17, 2018
Given the large V-8 engine, car feels sluggish to me. I also drive a Silverado/ same engine, similar weight, but different transmission. Much more responsive. Car accelerates directly proportionate to the amount the pedal is applied. Not so with Tahoe. Have to assume different transmission to blame.
Just recently purchased a vehicle at Honda of Chantilly, from the moment I stepped foot into the showroom, I felt the friendly/inviting atmosphere. My salesperson, "MR" Michael Reeves assisted me in reaching my goal and made everything very simple. I highly recommend Honda of Chantilly!
-Tony Javier Vargas
US Army Veteran
Most bang for my buck
by Isaac'stahoe from Bay Area, CA
October 13, 2018
Tahoe meets all mine and my family’s needs. It has the room for people to stretch on long road trips, entertainment package keeps the kids busy.
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
So far very good
by Pederson from Canby, MN
December 23, 2018
This car is much bigger than what I’ve owned previously. It’s great for starting a family and for driving in the winter. It has a lot of great features like the heated steering wheel and automatic fold seats.
For almost two years, I have always received excellent service.
Another chevy another issue
by beachmom71 from mt vernon, KY
October 15, 2018
After last Suburban, so MANY issues we swore off CHEVY. But its who we are & went w/Tahoe this time. 1st. it was Oil sensor issue, Liftgate stopped working (only used it on occasion) now interior lights (2nd/3rd row)continue to flash as we drive down the road. This may turn out to be a bigger money pit than the burb! Don't really expect this many issues with a $50,000. vehicle. #disappointedagain
When I walked in, Rob Cole, said, "Hi Mr. Blair!" Since I was in for the annual inspection, I didn't have an appointment. Couldn't believe that he remembered me! The work was completed quickly and my waiting time was not bad at all....Thank you VERY much!
Best bang for the buck for a family.
by Agoff from Brandon, MS
October 8, 2018
This vehicle is the cleanest most meticulously kept Tahoe you will find. Tahoe was serviced professionlly and on time. Tires are low miles and were replaced not long ago. No brainer for a family.
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
by sweetpeasmommy from Kinston, nc
August 15, 2018
Love the test drive so much I bought the vehicle and absolutely love this vehicle. This is the 2nd Tahoe I have owned and love a Chevrolet Tahoe
Spent a little longer there than expected but understandably so, they were pretty busy. Good experience nonetheless. Staff was friendly, process was painless. I would recommend the dealership and Ahmed to others.
Love my 2015 Tahoe
by sweetpeasmommy from Kinston, bc
August 15, 2018
Absolutely love my 2015 Tahoe. It drives like a dream. I don’t even feel like I am driving a truck/SUV . So happy with my purchase.
Joel Piller, Anuj Bharadwaj, Francis Mendiola and Guy Eberhart all worked very well to see that my needs were met with an honest trade allowance and competive deal on a sweet 2018 Chevrolet Impala Premier. No tricks or hidden fees were employed during the process and they saw that I was in and out in a timely fashion. I will continue to send all friends and family to this top notch dealership going forward.
Mr Robert Crawford was very nice and pleasantly greeted me when I arrived. Thank you for the superb sales person. I recommend your dealership to everyone that speak too. Your cars are very clean. Mr. Crawford was dressed to impress. I loved it. Thanks again for your professionalism.
I have been dealing with Country Chevrolet for a number of years. Last June we bought a new Silverado from Bobby Soutter and the deal was great, I got a good price for my old truck and a good price on the new one. We decided to buy a new Chevy Malibu so we went back to Bobby and again we made a great deal. Bobby will find rebates and discounts to give you the best deal possible. He worked hard searching for discounts and saved us several thousand dollars. I have bought several vehicles from Bobby and if I buy another one it will more than be from Bobby Soutter. The man has 16 years experience and waiting for your call.
I take my truck to Steve at Country Chevrolet to have my truck serviced. I always go to Steve Chipman because he has been the man when I need service. He is a person that will answer your questions and give you excellent advice when asked. He answered a question concerning warranties and I took his advice. When I had a problem with my A/C on my truck and because he explained why extended warranties were a safety blanket, the A/C was covered because of what he advised me to do. I will not go to any of the other service agents. The others are good but my preference is Steve Chipman.
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