Bought a used car through Cars.com. The entire experience was superlative. Steve was very helpful confirming details about the car before a long drive to the dealership. Perry did an excellent job taking care of us when we arrived at the dealership, and was very understanding when we took a prolonged test drive. The finance department had all of the documentation prepared and ready for us to sign, so the buying process was beyond efficient. I can’t imagine things going more smoothly. If only all car buying experiences were this easy!
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
My salesperson was Kelly Hutto who was outstanding along with his Sales Manager Mike Purtell who both bent over backwards to make sure we got a great value and had the most pleasurable auto buying experience we have every had. Definitely will be sending friends, coworkers and family to this dealership. Didn't know this level of personal service existed in this industry. High marks in all aspects of our experience.
This is the second vehicle Leroi has sold to me. Willie & Leroi did an excellent job, they were very attentive, professionals, went above and beyond the call of duty! They treated me courteously and respectfully!
Great service! I had an appt scheduled for oil change & tire rotation but in mean time I had another appt come up & didnt want to cancel. I spoke with service tech about having another appt & ask if it was possible to be finished in a short time so I could make the other appt....not only did they complete both jobs but had me out the door in 30 minutes!!! Great customer service!!! Definitely recommend Classic Chevrolet for all your auto needs!!!
I was in a time crunch to get the deal made due to my work schedule. They did a fantastic job making sure to have all paperwork and everything ready to go before I arrived to get me in and out as quickly as possible. Highly recommend these guys.
Easiest car buying experience, that I have had, in recent memory. I picked the car out online, and called to make a deal on it. We agreed, and when I arrived, everything was printed up, and ready for me to go. Thanks so much guys. I will definitely be doing business in the future, and recommend to my family and friends!! :)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
I have been going to Grapevine Toyota for several years now. This is the forth Toyota purchased from them and the service has always been excellent! Thanks in part to my asst. service supervisor Robert Moran and the whole service staff.
I came in June of this year to get our Toyota Highlander serviced and have the Zak-Tek protection applied (which is great) and went over to see Neal Asaad the General Manager just to say hello.
He asked me how my 1970 Grand Prix was doing. I told him that I was going to get the old factory R-12 A/C replaced for a new R-134a replacement unit which would have to be shipped in from Florida. The garage where I was going to take it quoted me several thousand dollars to tear out the old factory air and put in the new one, and keep the car for three days.
This was after going to three different places to get an estimate where I asked about doing a retrofit kit, (I was still wanting to keep it original as I have owned it since it was new) no one was interested in doing that because they said they couldn’t guarantee it not leaking or that the compressor bearings might be worn out and other excuses for the system not working.
Neal suggested that I bring it in and let his service techs look at it.
He introduced me to John Farley his fixed operations director and Karl Landerholm his shop foreman. They said they would check it out and let me know later that day. They captured what little R-12 Freon that was in it and cleaned the system out and refilled it with environmentally friendly R-134a Freon. After keeping it overnight to check for leaks I picked it up the next morning.
To make a long story short.
They did a great job! “Above and Beyond”. It has performed perfectly all-of this hot summer without any leaks or problems for just a couple of hundred dollars.
Truly a Friendly, Fair and Professional Dealership!
The sales representative Rush made our experience buying a new vehicle very easy. He took very good care of our business while making a good sale for Moritz Chevrolet. We want to thank Moritz for having a great salesman.
This Colorado truck is for my wife and with Gabby explaining everything about the options to her and me was great. We had actually picked out another Colorado with less options and when we found out it did not have remote start we went to another one and Gabby or Monte did not hesitate to move us to another truck. We had a good experience.
The salesperson Gabi answered my questions along with Richard. They made it an easy and painless process. I enjoyed working with them to make it happen. I love my new Cruze.
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