Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
Worth the 1050 mile drive to make a trade and buy from them
by bigdelta from DealerRater.com
December 4, 2018
After searching all the dealer in my area concerning trading my C7 and purchasing the Cruze diesel,I contacted Criswell 1050 miles away. They beat all the dealers in my state by over $1000. Well worth to 1050 mile drive each way to make the deal. My salesman,Anthony Vattuone,made the experience seamless and could not have been more accommodating. I have recommended him AND the dealership on forums for anyone make a trade or buying outright. I had the best buying experience in decades with them and I will do so again.
I recently bought a used car from here. They are very unwilling to negotiate prices at all, and tell you they put a lot of work in the car and BS you on why the cost is the cost. My car passed inspection, but needed new tires, they barely passed. Upon calling to inquire it took me 3 days to get in touch with anyone. The used car manager max is awful. Extremely disrespectful and unhelpful, basically said my problem not his. I contacted the GM AL, who is extremely professional and great customer service. He worked something out to make me a satisfied customer. As long as you don’t deal with Max, you will be good. Max gives the worst customer service I have ever seen in my life, don’t know how he even has a job there.
Review of experience at Len stoler, Westminster MD
by Mike Rugemer from Finksburg Md.
August 30, 2018
The staff at Len stoler Chevrolet in Westminster MD were very nice and helpful with getting me the best deal on a very nice Chevy Tahoe on Aug. 29th! I will never go anywhere else for a vehicle and look forward to my next visit. Thanks so much to everyone that made it so easy!
At the old age of 5 years, my Volt had a transmission problem...back to the dealer where I bought the car and who's kept it running nicely since new. Good people to deal with, even better when at 91,000 it was covered by a warranty!
When I walked in, Rob Cole, said, "Hi Mr. Blair!" Since I was in for the annual inspection, I didn't have an appointment. Couldn't believe that he remembered me! The work was completed quickly and my waiting time was not bad at all....Thank you VERY much!
I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date and time within two days from when I called. Once there, he was very professional and advised he would give me a call with the diagnosis and options. He called that afternoon, and discussed options with no pressure of doing more than I wanted. Which I really appreciated, knowing some other dealers would have, but Brandon and Criswell did not! He and his Service team finished the work that afternoon and I was back in my truck in no time! This team at Criswell, I would recommend to anyone who is looking for the best! Thanks again Brandon and the Criswell Service Team!
The dealer advertises the price of the vehicle and then later in the fine details tells you that there's a dealer processing fee and a dealer prep fee amounting to $1000 additional on the sale price which throws off the cars.Com comparison to how good a deal this car really is these fees should be taken into consideration under comparisons to similar cars selling for similar prices
I worked with Maria Guzman, and her services were amazing . It was a bit of a wait but it was definitely worth it. THOMAS was the gentle that begin to help me with my sale and he was awesome as well .. I have had previous experiences with car dealers and it was horrible. I can honestly say this was the best car buying experience by far
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