Had to have Tire Pressure Monitor replaced on a car we had for our daughter in Florida. They fit me in the day before we left and also told me there was a recall they'd fix also. In less than 2 hours, the car was fixed and ready to go. This was an A-1 experience in my book. Knowing our daughter's car is safe again makes these parents happy. Thank you Polar Chev!
9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service...
This was my very first experience, at first it wasn't good, because after 7 months and 5,000 miles my used car broke down, and after talking to my son-in-law we decided to lease a car, Charlie Koppy was very helpful into getting me into the right car, he went over all the option and has called me a couple of times to see how I like it.
I received service that I was very satisfied with. My salesperson Charlie Koppy took the time to walk me through the process. He answered all my questions and followed up with me a few days later to make sure everything was okay.
I notified the internet person I was coming to look at the used vehicle that was on Cars.com. When I got there the car wasn't even there, it was at the remote detail shop about 20 miles away so I had to wait about 2 hours for it to be finished and driven back to Mauer Chevy. When the car arrived it was different than the one they posted on line. It had a different color convertible top and a different color interior. I did finally purchase the vehicle and drove it home. I examined the rear tires and they looked a little worn so I took it to a tire shop and they told me it had 4/32 of tread remaining. Maybe that is legal but i think it should have been pointed out to me and should have been replaced.( I guess buyer beware, probably my fault) Other wise the people at the dealership were pleasant to work with.
We had a great experience at Mauer Chevrolet! Chris Aamodt was a pleasure to work with from start to finish. We feel we got a very fair deal on our trade and a good price on our new vehicle. The process was comfortable and efficient. The dealership is immaculate and inviting. We are very happy with our new truck and had a good time shopping and buying at Mauer Chevrolet. Thanks Mauer Team!
No pressure from Joe, and he answers all your questions. Never hurried me and made me feel very comfortable. VERY professional and great personality!! See Joe! You will be happy and pleased.
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