Consistent excellence in customer service and repair. Coughlin takes care of our cars, and us. I greatly appreciate the loaner car process, and the shuttle so I don't have to miss or be late to work due to repairs. Thank you!
Thanks To Coughlin Family!
The service we received was, as always, excellent! We were treated like family.Updated about all portions of repair and asked for approvals prior to any work being completed. They helped us with a rental as we have a Heating business, 1 boy and one toddler so we need to stay mobile. When Coughlin fixes our truck I know my wife is safe, my Family is safe!
I have used this group since the day I bought my Ford Fusion Hybrid . I have always been pleased with their work. They are timely, don't upsell, and I have never had an issue with the quity of their work. I would not intentionally take my car anywhere else! Everyone there is friendly and the new facilities are beautiful!!
Having purchased multiple vehicles at Coughlin as well as any service needs, I can say they are the best all around dealership in Central Ohio. Sales and Service are always outstanding and free from pressure.
Excellent leadership and professionalism!
Fast, efficient and friendly service from Bryan and Eli. I purchased a 2017 Mustang Shelby GT 350 not a Chevrolet which they sell. Service and experience could not have been better. Drove over 100 miles to deal with them. Thank you.
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
If I ever need another vehicle I am definitely going back here. Very helpful and knowledgeable staff and everyone there is willing to help out at the drop of a hat. Never been treated as good anywhere else as I was here. I would rate this place 15/10 if I could.
Huge shout out to Jared and Jeremy, you guys were awesome! Good working with you two.
I was hesitant to go here due to previous reviews but I'm so glad I did! I found a beautiful 2017 Subaru Impreza with only 10,000 miles at well below comparable cars at other dealers, and finally decided to give them a try. I was met at the door by Hope, who introduced me to the sales manager while trying to find my online salesperson. Since they were not available Hope waited on me personally. She was friendly, courteous, and never pushy. I loved the car but still needed to test drive a couple others at other places and also wanted to talk with my wife about it. She was even willing to let me take the car for a couple of days to do an extended test drive and show it to my wife, but I told her that wasn't necessary. She was very understanding and we said our goodbyes. I contacted her later that day via text to let her know I wanted the car and had financing already lined up. She was as to find me better financing through a local credit union so that everything would fit my budget perfectly. I told her I'd probably be in on Wednesday and she changed her day off to accommodate me. I actually ended up in Tuesday evening to sign papers and she already had the car ready to go and was fine with me leaving my old car, which wasn't a trade, so I could take delivery that night. I love my "new" car and certainly recommend Capital Kia of Easton.
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
My husband and I visited Chesrown the Sunday prior to Labor Day and they were extremely busy given they are one of the few dealerships open on Sunday and it was a holiday weekend. Salesman Joey Powell assisted us as we test drove several vehicles and ultimately purchases a 2018 Chevy Silverado truck. Joey’s patience, product knowledge and sales approach coupled with Chevron’s ease in transacting business made for a pleasant buy/trade vehicle experience. We highly recommend Chesrown to those contemplating a vehicle purchase. Customers for life - the Queen family.
Fredericktown Chevrolet did everything that they could possibly do to get me the best deal, they went above and beyond and did a great job helping me understand every thing as well. Great experience! You can tell they care about their customers by the effort they put in.
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