Loved my sales rep. Most pressure you big time to buy. She did not. She answered all my questions, but did not make me feel like I had to buy the car or else as every other dealer I visited did. For that was the main reason I purchased my car there, and I would go back in a heartbeat to get another car in the future.
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
Absolutely amazing customer service. I bought a car last month (and I love it) when I test drove it it had a flat, they replaced the valve stem. Fast forward a month and that tire is flat again. I took the car in, they saw me right away, patched the tire and ordered a new one. It arrived the next day, they put it on and it cost me nothing. I will be a customer for life.
I needed an oil change and asked to have my brakes checked. It was found that I needed front brakes and another repair. I had been hearing noises and they found out the reason. Thank you for calling me with the added charge before doing the work and doing the work in one day.
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
My salesmen Dennis Hunt gave me such awesome service from the time I called the dealership to inquire about a vehicle to the time I walked out the dealership with my purchase. He was very patient, knowledgeable about the vehicles and very informative as to how the process would be handled. I left the dealership very pleased with my purchase and his service. I Would definitely recommend Dennis Hunt of Sheehy Infiniti if your in the market for a car.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
I like their knowledge and how courteous they are. Although the vehicle I had purchased had a couple issues, they worked hard to make sure the problems were fixed properly and I was back on the road quickly. Thanks Guys !!!
Brian was great to work with no pressure to buy, Told him what i wanted and he was great at making it happen, He wants me to call if any problems so that we are happy, Paper work was quick and painless, Love my new Yukon Denali,
This summer we knew we needed to but a minivan for our growing family but were not looking forward to the process and were worried we couldn't afford the car we wanted. However, we were lucky enough that our long-time auto mechanics recommended we call Bay Motors. From our first conversations with Mr. Bay to the point of driving our 2013 Honda Odyssey off the lot, the entire experience has been fantastic.
The Bay Motors team helped us find and buy a much better minivan than any of the options available through big dealerships. In fact, comparably priced cars we looked at at other dealerships were significantly older or had 50,000 more miles on them. We truly feel like we got a great deal and are thrilled with our new car. It was great doing business with Bay Motors because they were so helpful and accommodating. We were also really pleased to support a local City business.
I had a stress free easy experience with this Ourisman Chevrolet. Ease of appointment scheduling, professional, courteous staff, clean facilities. More than I could have expected.
Quite the contrast from Marlow Heights.
Thank you MEDRIC!
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