Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
Owned other Tahoe , new one not as good
by Johnnyecolab from Jacksonville, Fl
January 7, 2019
New one seats not as comfortable, sits to high compared to other brands. Gas mileage is better , premium ride suspension I fill is not up to expectations. Price is to High for product offering.
Casey King is AMAZING!! Not only did she help me but she turly went above and beyond all she did for me 2day, had to bring my baby in that I bought from y’all for some services and Casey was there to help and make everything a smooth process for me! She even got me something fun to “play” in while waiting for my baby to be fixed she tried find out everything possible to save me some money and was just truly an awesome and AMAZING woman!! Will be working with her from now on for any needs I have!
Completely satisfied with this vehicle
by Rdeaves from Bastrop
December 23, 2018
The Tahoe is very reliable, and surprisingly it has good gas mileage . I would purchase this vehicle again without hesitation . It was purchased in Georgetown Texas and it was hassle free
Octavia did an awesome job. Kudos to her!!!!She was very pleasant and professional. She made sure I was informed of all actions. Thank you for all your help.
Good travelling and utility vehicle
by Mikey99 from North Bay, Ontario, Canada
December 31, 2018
It is exactly what I need, has all the bells and whistles I need except hybrid (my last Tahoe) and auto stop (also last Tahoe). Kust right for me, but I which that GM had not D/C’d the hybrid version for this vehicle.
Jay Coates and Larry Davis were excellent during this purchase (and previous purchases). Consistently an excellent team focused on customer service.
Chevy Tahoe Purchaser
by Tahoe B-ball VFL from Windermere, FL
December 10, 2018
I am very pleased with the quality of the vehicle, and in particular the comfort. The styling is what I have come to expect from the Chevy/GMC lines of products. I purchased a foreign SUV between my last Chevy/GC SUV, and that mistake will not be made again.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Great family SUV
by Miguelito235 from Breckenridge
November 27, 2018
Great legroom, reliable transportation, great family vehicle, good on gas mileage compare to other V8 suv, Quiet, comfortable ride, Intuitive infotainment features, love the interior design
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