Tania and Walter: Deb and I can not thank you enough for making our car buying experience so much fun and so easy. You are truly a wonderful person. Colonial is extremely lucky to have representatives like you. We wish you the best in everything you do and thank you so much for making our time car shopping so much fun.
Tom and Deb Bianchi
Having done my research talked to and taken test drives at the various dealers, that had the truck I wanted, I made my last stop at Colonial West in Fitchburg. From my inertial contact with Tania to my experience with Luke I was very impressed that I had finally found a dealer that listened to and respected my approach to truck buying. Luke had just the right blend of knowledge and professionalism. I didn't get passed along to managers and Luke got the deal done for me. Jz
Hi, I recently purchased a 2017 GMC Canyon SLT from another dealer with 1650 miles on it and something called Teen Driver was active on it. The dealer I purchased it from was unable to reset the Teen Driver mode and suggested I call GMC. After multiple calls to GMC, OnStar, and trips to four other dealers who all told me they had never heard of resetting the Teen Driver, I spoke with a women named Cassidy in your Service department who took down my contact information and told me that she would look into the issue and get back to me. The next day I received a call from Chris Proteau who had asked me to stop in when I had time and he would be happy to look into the issue for me. I stopped in to Lannan Chevrolet after work and Met Chris who took a look at my truck and was able to reset the computer in a matter of minutes. The great customer service that I received from Chris and Cassidy was exceptional and beyond any service experience I have received at any other dealer. Moving forward You will be my first choice for all my automotive needs.
Buying a new equinox???s 2019 from Saria Ech-Chergui
by Art from DealerRater.com
November 20, 2018
I bought a new car from the best sales person I???ve done deals with I have bought many of new cars but this experience was by far the best My sales person was Saria Ech-Chergui. She was the best. I recommend he to everyone she is very knowledgeable in her cars I rate her as a 10 out of 10
I???ve never had quite the experience at any other dealership until the minute I walked threw Herb Chanmbers Chevy???s doors ! Mr Clinton Gerrish, my sales rep. was not only welcoming, yet knowledgeable and consciencious of my needs. To ice the cake, Bobby Haddad from Finance made my miracle happen ! Knowingly being upside down on my previous loan, and attempting to achieve a comfortable monthly payment with average credit Bobby made things happen ! Even on their days off both of my reps were by my side every step of the way until I drove off the lot. The amount of respect and no hassle experience I achieved here with Mr Clinton and Bobby was like no other ! My go to team now and in the future ! I recommend anyone looking for a hassle/struggle free experience and even those with doubt in many situations this team can make some magic happen ! Clinton and Bobby I couldn???t thank you guys enough ! I never write reviews but this one was necessary ! Keep up the great work guys !
As I was driving away with my new Vette I felt awesome
by FR from DealerRater.com
August 29, 2018
I worked with Bobby while doing the closing buying a new Corvette C7. Bobby and his staff were just amazing. He took the time to explain to me the terms and even help getting some additional services that will help me with the whole experience of owning a new Vehicle. I asked for some special request and not only Bobby deliver but surpassed my expectations. I really like this Gentleman, he is bright, smart, cares, insightful, genuine nice and super helpful. I wish the best and keep in touch. REDS
Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
I???d like to give a special thank you to Kevin Fitzpatrick for helping me lease my 2018 Chevy Volt! Kevin made the process seamless, and he even showed me a couple features on my new car I didn???t know I had. I would highly recommend any family or friends looking for a Chevrolet to make an appointment to see Kevin! 😎
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