It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Good travelling and utility vehicle
by Mikey99 from North Bay, Ontario, Canada
December 31, 2018
It is exactly what I need, has all the bells and whistles I need except hybrid (my last Tahoe) and auto stop (also last Tahoe). Kust right for me, but I which that GM had not D/C’d the hybrid version for this vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best all around vehicle
by Dennis Pipefitter 597 from Oak Lawn
December 14, 2018
This vehicle has it all. Safety, comfort handles great. Great performance for a vehicle of this size. No matter what the weather is you will get to your destination.
James Copeland was outstanding today...Great Customer service and a true go to guy when you need a New or Used car ! Thank you James Copeland !
Tahoe’s are terrific
by WendyG from Edmond, OK
December 14, 2018
I had a 2004 tahoe and drove it for 13 years! Over 294,000 miles. Just bought a 2018 and love it! Hope this Tahoe last even longer. Great family car and wonderful on trips.
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