KAI IN THE SERVICE DEPARTMENT WAS SO NICE AND HELPFUL ALL THE EMPLOYEES THAT WERE AROUND HAD SMILES ON THEIR FACES AND TREATED EVERYONE AS IF THEY VIP! THE ONLY REGRET I HAVE IS NOT BUYING MY CAR FROM VARA CHEVROLET. IM SURE I WOULD OF BEEN IN GREAT HANDS IF THE SALES DEPARTMENT IS ANYTHING LIKE THE SERVICE DEPARTMENT THEY ROCK!!!! DEFINITELY RECOMMENCED VARA CHEVROLET
Richard was great! No pressure and patient while I considered and reconsidered my options. Richard would be the reason I’d buy from Vara again. I appreciated the customer walk-thru with Richard showing me the different departments and introducing me to each department head, as well as receiving a small gift from each department and the coupon book. My Vara experience was top notch due to the escorted walk thru after purchase and Richard’s excellent customer service skills.
I'm writing this review for everyone to view and recognize the exceptional experience I had purchasing my second vehicle. I went from a BMW 3 series that was giving me constant issues to a 2015 Buick Encore. Dan Turk has been the most generous understanding salesmen, even with my trade in. He provided the best customer service a fearful car buying customer could come across in such a competative industry. There certainly need to be more salesmen like him and will care for you after you drive that large purchase off the lot. Thank you Dan, now a friend and forever a customer!
Bought a 2018 Silverado 1500 LTZ Crew cab from these guys. They were one of very few that had the color combination I wanted. Truck was very heavily discounted, and ended up being cheaper out the door than 1LT offers from other dealerships. Justin Salazar and the rest of the staff were very friendly and courteous, with zero buying pressure.
We had an amazing, positive experience yesterday shopping for a car for my son. Our sales man Kevin James was kind, helpful and funny. The entire staff was so friendly. They made it an awesome buying experience. Thank you!!
Thanks to Johnny Robles we are now the proud owners of a 2018 Traverse Premier. Having gone to 5 other dealerships prior to visiting Vara, we had horrible experiences. We had no intention of purchasing when we did because of our previous experienc- we just wanted to test drive and talk numbers. But, because of Johnny and everyone at Vara, we walked away with a new vehicle. Thank you so much for all you did. We will definitely be repeat customers! By the way, 5 stars isn’t enough!
Curtis Kirk is awesome and the mechanics ALWAYS do a stellar job. I have an older Saturn and they always find parts quickly for me. Curtis is honest straightforward and yet always kind and understanding. I bought this Saturn several years ago from this dealership. The salesperson was very good and the people in finance were helpful.
Went in for oil change and Service Tech made me aware of Scheduled Maintenance my vehicle was due which they were able to take care of that day instead of having to make an extra trip. I appreciate them keeping my vehicle up to date.
Wonderful and very welcoming. Tyler Nevill knew his business! No long waits and more importantly no pressure. I told him what I wanted and that's what he provided. I will be returning to this location.
I will continue to take my Tahoe?s for service to these guys. Prompt, friendly, professional service is hard to beat.
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