This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
Worth the 1050 mile drive to make a trade and buy from them
by bigdelta from DealerRater.com
December 4, 2018
After searching all the dealer in my area concerning trading my C7 and purchasing the Cruze diesel,I contacted Criswell 1050 miles away. They beat all the dealers in my state by over $1000. Well worth to 1050 mile drive each way to make the deal. My salesman,Anthony Vattuone,made the experience seamless and could not have been more accommodating. I have recommended him AND the dealership on forums for anyone make a trade or buying outright. I had the best buying experience in decades with them and I will do so again.
Chevy Bolt: Excellent customer service and a good price
by MacDonalds from DealerRater.com
November 28, 2018
This was our first time buying a car from Criswell Chevrolet. We came solely to evaluate the Bolt and the last thing we wanted or needed was a ???Salesman???. Anthony was just the kind of help we needed. He listened to us and helped us do what we needed to do. Anthony is very knowledgeable. We decided that the Bolt was just what we wanted after Anthony patiently answered all our questions.
My parents have purchased a few vehicles from Criswell in Gaithersburg. This was my first experience with them and I was very impressed. Troy and Dan were a pleasure to deal with. Very professional, knowledgeable and informative. I was in and out with a new truck in just under 2 hours. Highly Recommended.
I was thinking of buying a vehicle and the first name to come to mind was Kevin Szot. My wife and I have purchased 4 cars from Crisswell and have also referred a couple friends. Kevin assisted us on our first 3 purchases and placed us with a sales agent Mike on our last transaction. Kevin also sent someone to assist me when my car was broke down which I???ve never forgotten. I???ve purchases my last couple vehicles from the auction but whenever I start looking I always check the inventory at Crisswell in case they have something in their inventory. I would not hesitate to call Kevin.
Shaun Little and Erick Douglas were great sales people to work with. They were respectful, honest and trustworthy which is why I went out of town because they earned my business. Have already recommended to others and will continue to do so. Great deal on my trade and the used truck I purchased.
Shaun Little and Erick Douglas were great sales people to work with and earned my business because of their respectfulness towards me, their honesty and how they were willing to deal. Great experience at Heritage.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Gary went above and beyond to make sure that all of my needs were met. He was accommodating and invested in helping to ensure that I was happy with my purchase. He was great to communicate with, trustworthy, and prepared to answer any questions I had. Overall great experience and I wouldn???t have had such a positive experience without him.
Ryan Parker is the best salesman I???ve encounter thus far. The whole process was very easy and he always made sure I was satisfied and understood every step in the process. I would definitely come back again and recommend him to any new customer.
I recently purchased a car with Gary Tolentino and I can’t say enough about how great he was. He truly went above and beyond to make sure that all of my needs were met and that this was a great car buying experience. The service I received through Gary and with Koons was exceptional.
Kindness is not something I expected from a car dealership. The sales person, the tech advisor, and the dealership managers were all very nice people, thoughtful, friendly, and kind. I went in to look at the Bolt EV, and they were happy to show it to me. I???ve heard stories of dealers pushing fuel cars instead of EVs, but that never came up at all. They were very clear that they would be happy to sell me a car that I loved, and would not want to sell me a car that I did not love. It got to be lunch time, and instead of pushing the deal through mealtime, as Ourisman once did with me, these folks invited me to take an extended test drive to go get some lunch, with no commitments. I bought the car and love it. Their kindness and comeraderie made a big impression on me. I recommend the people at Koons White Marsh Chevrolet very highly.
I had an excellent experience at koons white marsh because of the service and professionalism from Preston Straub. He was the reason I bought from your dealership. I will be a returning customer because of Preston.
Very patient friendly salesmen.Answered all my questions. No long wait.He called when after I got approved and was very professional through the entire process
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