Brought my vehicle in for an oil change and saw my dream car on the lot. Based on the price tag I knew it was a pipe dream. After talking to the salesman during the next two days, I am now the proud owner of that car. Chris Barrett bent over backwards to get me into that car. He was a very understanding salesman. Every step of the way was painless which hasn’t always been my experience at a dealership. This is the third vehicle I have purchased from Megel. I don’t plan on going anywhere else
Walking into Andean Chevrolet was by far the BEST car buying experience I've ever had! When you walk in, you are welcomed with lots of friendly faces,
amazing customer service and you feel as if you are part of their family! A big thank you to Erick, Justin, Rob, and Harvey for working so hard to get me into my "new" pre-owned Chevy! I absolutely LOVE it! I highly recommend to anyone looking for a great car ( Chevrolet) with amazing customer service to look no further than Andean Chevrolet because I guarantee you will not find customer service this wonderful anywhere else! Thank you Andean!!
Front wheel bearing of my 2013 Tahoe started really grinding so I called and they fit me the same day! Diagnosed that I was correct within 15 minutes (I only knew because the left side had went bad a year ago after I hit a huge pot hole) and had the entire hub assembly replaced within 2 hours! Incredible service department and Jeremy is a true professional. Only slight negative is customer service lounge could use some updating as seating was poor and dated and seems as if we are just shoved into corner of sales floor where you can hear salesmen conversations.
Day's really had it together and Tammy was such a great help in our buying experience. We found the truck we wanted on line and negotiated over the phone all the details and price. We walked in and out with papers signed in 30 minutes.
They are great salesmen but don't trust their sweet talk. They make feel you good while buying the car and later on grab every opportunity to cheat you. I don't want you to be in my spot and get treated badly. I won't recommend a dealership who don't care about their customer relationship post sales and these people don't honor their word. You can find many better dealers than these people and better off. I bought a car a few months back. At the time, I am supposed to get two keys. But they could not find the key during sales asked me to come a later day to collect it. I followed them the next day. They could not find the key again and they are also not able to program the key as a person who does that is not available. As I live far away, sales manager clearly said me to get the key when I visit for my first service. When I returned back, they are charging me for getting me a new key and they don't want to honor their word. The reason, the previous sales manager left the dealership and they don't want to honor what their previous manager said. I did show them the proof of chat we had about the key, but they don't care. The new sales manager was rude and He verbally said, "I have to get back to my work" and he is getting aggressive in his voice. He utmost spent 2-3 mins of time while talking to me. He says dealership is not responsible for their previous employee's actions and words. I could two more pages about how they treated me and how professional they are. My only suggestion, forget that this car dealership even exists.
Wonderful buying experience. Would certainly purchase from them again.
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