Joe was great in the service department! He went above and beyond to make sure I had a great experience. He notified me and soon as he knew what the problem was with my vehicle and then made sure I had something to drive until the repairs were done. I will definitely be back and would recommend Keenh Kent Service Dept to everyone!
Had my truck in for scheduled service. I didn’t need the tires rotated since I just had that done. They took off $10. Any other place wouldn’t have done that. Expressway is great, from their sales to the service.
I had a very good experience with this dealership. It took several days for my car repairs to be complete, but I was kept informed of the status and given a nice rental vehicle to drive. Excellent service.
I took my wife's car in for a passenger side mirror repair. I did a visual inspection, and found it was not installed properly. The tech was summoned to look at his work. After looking at it, I had to show him the obvious problem. The part replaced was hanging down about a quarter of an inch. He didn't see it. So I wonder if Dom Moore hires anyone off the street with a tool box? I certainly expected far more from a dealership, especially for a $212+ repair.
I would like to commend Henderson Chevrolet for accepting, completely correcting and for standing behind their word to correct a situation that was questionable as to responsibility. I initially submitted a somewhat harsh review, but would like to recant it was a big "THANK YOU" instead.
I had my car in for routine maintenance and the tech noticed a bulge in the sidewall of one tire. It was a blowout waiting to happen. The service department was great in helping keep me safe on the road.
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