Dee Layugan was very helpful in finding the vehicle that would be suitable and a great deal for us! She explained all the options, dealer rebates and availability of models . We walked out satisfied with our new purchase! She also made our trade in a no hassle situation!
Great facility and awesome customer service..Athan was our sales rep and he was very respectful and not pushy at all!! He let us share what we were looking for and he provided us with good choices..which led us to purchasing a new Chevy Silverado!! Keep up the great work. Will refer everyone to Servco Chevrolet in Waipahu!!
Took car in for service and a list of items to check and repair. One problem with tire on passenger front routinely leaks. They were unable to find a problem and said it was fine. Drove home and tire pressure gauge indicated low pressure in tire. We are now researching solutions on our own. They also said it would take 2 days to order new oil pan and car would be ready then. Waited one week for part to come in. Other than that, customer service for drop off & pick up were excellent!
I've come in a couple times to get oil changes, tire rotation, filter changes etc. There's really nothing special that I've experienced that would keep me coming to the location after the service isn't free. Any time I've had a question about my car or other companies that have products on my car they can't help with my questions. I.E. Resist-All or Sirius Radio. I bought my car from there off the lot, and even though it seems Cutter cares about how it's customer service is viewed, it doesn't seem like the people in the service department care about anything other than doing the requested job. They ask if I have questions or concerns, and when I respond I'm deferred to a different company or department. They did the job and that's why I gave 3 stars, but if I don't benefit in any other way from the place I bought my car I'll find some place else to go that's closer to where I live when I have to start paying. I can absolutely find the questions to my answers on my own, but it would be more convenient if the car dealership that sold me the car did more than just that.
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