Came in looking for a Silverado. Sales rep was very helpful showing us a nice truck. Put a deposit down and came back on Monday to close. There was a discrepancy on the down payment that would have affected the payment but the finance Manager Sean worked it out in our favor. I would buy here again.
Tracy Chevrolet is most far the best car dealer I ever been to they tray you good and they work with you to get you into what you want Gil is a great sales person answers all your questions and take the time to talk with you and go over all the stuff you need to know
By far the best dealership
My vehicle needed a warranty repair. Cadillac has an excellent warranty pkg where you are provided a courtesy vehicle. I was provided with the same (new) vehicle as I now drive which was a nice surprise. The process with the Service Advisors...Tom, Michelle and Dave was excellent to say the least. All very professional, courteous and personal at the same time. When I made the appointment, I asked (based on the service message the car was giving me) how long it would take to repair. They were honest in that they would know better once they had it. It was important to them to communicate where the vehicle stood in terms of when it would be ready. I appreciated the communication throughout the process as opposed to waiting and wondering.
This review is written on behalf of myself and Del Mar Vacations. Our company came to Marty's in hopes of purchasing 4 new trucks, after getting the run around from other dealerships it was refreshing to come here and have it be hassle free. Mike worked incredibly hard and got us our trucks in record time! I was so impressed with how well he treated our company, I personally went back for myself! Shopping for any type of vehicle can be a frustrating process for business or personal use, and I am so thankful that Mike and the team at Marty's understands their customers needs. I will always highly recommend this dealership!
It started a couple weeks ago with my purchase that didn't work out due to not having the right vehicle on the lot. But he not only stayed very professional, he was still very friendly. He spoke to me on a level that was not abrupt, but more on a friendship. When my husband said he wanted a new car. We could have went back to our previous dealer. But instead went back to Frank because of his demeanor and care for our family and our needs. THANKS Frank! You really did a great job! We love our new Cruze!
My car purchase at Marty's Chevrolet was a great experience. The salesman, Mike Gibbons, was attentive and knew about the vehicles I was interested in. He and the finance manager made my purchase easy. Thank you.
Our salesman, Dave, was very pleasant and we did not feel pressured when dealing with him. We had been to numerous dealerships looking at the Honda Pilot, Toyota Highlander and other gmc and Chevrolet dealerships, and Dave knew his product and was very informative helping us pick our vehicle. We actually bought it sight unseen.
Brian was the first salesperson we have ever dealt with at a dealership who was honest and not the slightest bit pushy. He listened to our needs and met them without trying to upsell. If all sales people were like Brian the car buying experience would be greatly improved for all. We can honestly say that from start to finish this was a great experience.
Tried out a used 2015 Lexus RX 350. Beautiful car but Wife was not in love with the color. Very friendly and professional dealership.
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