Everything was explained before repairs were made. I was able to call with questions and Malik's response time and knowledge was excellent. Getting a loaner was an easy process. I will definitely be going back in the future!!
I have purchased three Cadillacs from Van and keep going back because of the exceptional service and professional, courteous staff. Whenever I go for service, I am greeted quickly and the work that was done was always timely and I appreciate getting a detailed print out. This is a great dealership!
I have bought two vehicles there in 2018, both from Madison. Madison and all of the sales managers, Darren, Frank, and Callie are great. They worked their hardest and best to make my buying experience as easy as possible and I am very confident I got the best deal. I have had no issues with the service department either in comparison to other dealers. I would definitely recommend this dealership to anyone seriously looking to purchase a new or used vehicle.
Not sure about the repairs yet because I got the survey before I got my car back; however everything leading up to this point has been great all the follow up phone calls to keep me informed about the process and keeping me in the know about the time line on when my vehicle would be done was awesome.
My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
By far the best dealership I have encountered to date. I flew out from California to pick up a car and was blown away by their hospitality and professionalism. Nick Finnegan went above and beyond to make the whole process pleasant and extremely easy. The quality of vehicles offered are amazing, made the 2000 mile drive home with ease. Thanks again!!
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
Thanks Brandon Gapeul for all of your help. Excellent service. You made my car buying experience very pleasent. It is hard choosing a car but you answered all of my questions and I did not feel pressured.
Was a pleasant experience. When we bought the car Callie the sales manager went above and beyond. the sales man was friendly and helpful. the finance man was very efficient. we really like the new car and would buy another from this dealership.the lady who explained the car was really helpful
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