I have spent a lot of time in dealerships. This was the first time that I felt different about my buying experience. Their professional client advisors helped with the process and made it not only easy, but fun. I will definitely recommend my friends and family to do business with Heritage. Great experience!!! Their approach to doing business is unmatched. Can't wait to send people their way!!!
I was sad the agent I spoke with left. Plan to work with. But the car I came to see. To trade. Didn't fit. My liking. I came for a 4 cylinder. Gas saver. But they only had one. I believe the car needed body repair.
I have absolutely no complaints about kapp auto sales and they will definitely get more business from me in the future. They were very honest and helpful and they didn’t pressure me into anything I didn’t want. They were very friendly and they took care of every need I had. I would definitely recommend anyone shopping for a car or truck to visit kapp auto sales.
This is our second auto purchase through Kapp Auto in Roy. Beau is so polite and easy to work with. He is prompt and exact with the price. No unexpected fees or upsaleing. We highly enjoyed both experiences of buying a vehicle through him and would recommend everyone there. Thanks Beau!!
I went to Rich's a few times to look at cars. The first impression I got wasn't great. As I wandered around I saw several cars with flat tires and I felt like I couldn't trust them to sell me a reliable vehicle. Over the course of the past week I started looking online for cars I wanted to test drive. All of them were at Rich's. I broke down and decided to go check them out and give them another try. I am so happy I did. Jake, our sells representative, approached myself and my fiance and we honestly told him we wanted to look but weren't eager to jump into a vehicle. He didn't hover and make us feel pressured into anything on the lot. He let us test drive multiple vehicles and we left to discuss what we did and did not like. We came back the very next day to purchase our vehicle. If the last experience was my first I would give this place 5 stars easy. The paperwork was easy, the customer service was amazing and overall experience was great. Also I felt very comfortable in the environment and felt like I was treated with respect. Thank you so much for such a great, stress free car buying experience. You guys are wonderful!
I cannot tell you how satisfied we are with our GMC Yukon Rich, Rick and his whole staff are the best in my opinion to work with they are honest, to the point, and get the deal done.... many many blessings to all of them.
Very kind and hospitable with me. Jeremy even apologized for the more time it took to get to job done and explained the reason and worked with me on the payment. Thanks
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