We got our vehicle serviced yesterday. The quality of service and the remarkable customer service we received from Dani is what this dealer is known for. She is the kind of employee that every employer dreams about. Promote now! Send to advanced schooling now!
Larry, our Sales rep and Sandra made this the best purchasing experience my husband has had in 30 years. He was moved by Larry's professionalism and everyone's willingness to help us go home in a new and beautiful Silverado.
Was interested in advertised small Toyota Pickup. It was sold by the time I was able to look at it. Spoke with a salesman -- sorry, don't remember name -- who was very helpful and stated he would keep an eye out for something that would be suitable for me. Not wanting a daily driver, am a 70 year old widow who simply needs a small used pickup to haul things and with a canopy to take large dogs to mountains and beach for walks. My late husband's 4-wheel-drive is too large and tall -- have trouble getting into it and driving it so want something smaller. In the past bought a T-Bird from you that was my all-time favorite car!
I have worked with car dealers in the region for over 30 years both professionally and personally and this is the first place I have EVER concluded a transaction of any kind truly satisfied (especially a service department). They have been outstanding every single time. I WILL make my next vehicle purchase here and have been advising everyone else to do the same.
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
Northwest Chevy has been great since they took over. Bought a 2013 from the previous owners, but when Northwest came in customer service has been top notch. I just traded in a car for a new car purchase, everything went as expected. Liz was great, and other staff appeared to care. I would highly recommend this dealership.
Today 6/19/2018 we bought a 2008 chevy impala. Woe what a dream. Price was out of my range but with some negotiating and the patience of jason the manager and Robert the sales guru they helped my family buy a car in my price range and a dream car. Go to them. They won't steer you wrong and will work with you for anything.!! They have nice used vehicles.!!!
Not feeling pressured! Allison allowed us to take our time looking around and answered all of our questions related to the vehicles.
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