Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
I helped my Sister buy a car out of state, we live in WV the car was in Indiana so the transaction was a little more complicated and we had to have some faith that we were dealing with a reputable dealer.
Jeff Kirchner owner of The Auto World, was Above and Beyond helpful and we felt comfortable doing business with him right away. He is a man of Integrity, He definitely Over-Delivered! The car was in top shape washed and waxed, interior was spotless and he even filled the gas tank for our long drive home.
Jeff took the time to walk us around the car explaining all it's features and there was a special gift we found in the glove compartment. I highly recommend purchasing your vehicle from this company!
Great People. Great Cars. Great Experience. Thanks
by Ben from Columbia City, IN
April 17, 2018
As a Purdue student years ago, I recall admiring the many vehicles on the Southwest Auto lot as I drove down HW24; but it wasn't until now that I finally made it into their parking lot for a vehicle.
We enjoyed our experience with the helpful staff at Southwest Auto Sales. We worked with Vince, but all of the employees were courteous and kind. They worked with us on the price and we were pleased with our purchase experience. Vince was responsive and helpful along the way. Southwest was very flexible with letting us go on a somewhat longer than normal test drive to make it easier on my wife and two young sons. We hope the Southwest Auto team is able to help us when the need would come for another vehicle.
Great Place to buy a vehicle. I was searching for a good used truck and was very particular on what I wanted and Rick was there to help me find exactly what I wanted until the very end! He got me the truck I wanted and how I wanted it. The sales staff is excellent all the staff are really nice and easy to deal with I would definitely recommend the car company to many people and I will be back again for business.
Just bought a used Ford F-250. Very, very smooth transition. I’m not used to this kind ohhf car dealership. They don’t push you into your decision and I appreciate that! 2/12 hour drive from Lafayette Indiana well worth it! I’ll definitely be doing Business with them again for my next vehicle purchase! Thanks so much Corey & Ryan!
Very nice salespeople. Everyone is very straightforward and they have a nice selection of Subaru's. They even offered to let me test drive a car from the FW location up to Warsaw to test drive a car up there.
Everyone I dealt with on this lot was very helpful. I fully appreciated the effort Ron put in to find me the car I wanted. Nick, in sales, was also very helpful and made the hand off of the car a very pleasant experience. Joe, who worked with us in financing the car, made a normally tedious experience a pleasure. We will be back when it is time to get another car.
Just had to take time to rave about the service we have had at Shepherds. We have had routine service, warranty work and now estimates and body work done to our 2014 Chevy truck. Everyone was so friendly and helpful. Made us feel like a customer instead of a problem. And their facilities while you are waiting are awesome. So thankful for such a great dealership so close to home.
Shepherd's is not only a great place to buy a vehicle. They also have an outstanding service department. There is definitely something valuable to buying from a locally family owned business. It's right here in our community and their generosity is impeccable!
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
Dan & Johnny couldn't have been more helpful. Dan Hall was in constant contact with me and kept me updated all along the way. I had prior credit issues & most salesmen don't work as hard as he did when they come across clients with problem credit! That wasn't the case with Dan Hall at all. He went above and beyond for several days until I had to call off an Awesome Deal he had worked out for me because an emergency came up which I had to put my downpayment towards. That wasn't Dan's or the Dealership's fault it was my personal issue. Ben Davis Auto Group and Dan Hall greatly Deserve this review because of ALL the Very Hard Work they put into my deal I should have been able to make happen! I will return there when I have that downpayment again!
I had a great experience with Swanson's! They helped find me the perfect SUV with third row and was well within my budget. I love my Acadia and will definitely be going back next time I need a new vehicle!
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