I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Inquired into an auto they had for sale. I was contacted quickly; however, the vehicle I inquired about was no longer available. other vehicles available were not what I wanted or interested in. Purchased another vehicle at a local dealership.
I had the pleasure of working with Alex. I appreciated his straight forward, not pushy sales style. We were easily able to communicate via email so I was set to go as soon as I got to the dealership for a test drive. He showed other options without hesitation.
Did my research and knew the value of my trade as well as fair market value of the suv I was interested in. Expected a fight to reach a fair deal. Robert Corbett was are salesman and things went great. For the first time I walked out not thinking "what happened" but was pleased that the deal was so smooth with no regrets. Would highly recommend Mr. Corbett and Preferred Chevy of Grand Haven. 5 stars
This is my 2nd used car purchase from Preferred. My sales rep. (Ryan Myers) was both professional & knowledgeable. Both the car buying process and the delivery process were handled in an excellent manner. Ryan took the time to explain all of the features of the LaCrosse and answered all questions thoroughly. I won't hesitate to return to Preferred and Ryan in the future.
Absolutely the very best, most awesome, buying experience on the planet, EVER! These folks know how to let the process breathe...no PUSH, no PULL, NO BULL. Our sales guy Nick is as professional as they come without being a "salesman", very relate-able and honest. Understand we were out and about doing some Black Friday shopping without really needing anything. We stopped in to do a few test drives as this dealership had all 3 sedans we were considering (Cadillac, Lincoln and Buick) to purchase NEXT YEAR, not this year. After looking they didn't have (on the lot) the Buick LaCrosse with the large moonroof or sunroof...which ever its called. Nick said they had one in the wash bay.....BOOM...test drive done!!! My husband and I love this vehicle and were extremely excited that we made an offer and it was done!! Their finance guy Alex is the ONLY finance guy you will ever want to work on your half in these situations....totally and completely painless!! IF you are in the market for a domestic certified used vehicle, go here----you will NOT regret it!
So my friend bought a Jeep from them and at first she was having problems, but they fixed the repairs she needed in a timely matter!!! I’ve tried to take my other review down but it won’t let me, so please take it down! Very nice and courteous staff at denooyer, especially Carmen, she’s amazing to work with.
Very energetic and helpful. Very good at follow up. I probably got 10 calls a week checking to see if there was anything else they could do for me. They even called to see if some had called. I ended up not buying the car I looked at. It had more miles on it than I wanted.
My husband and I purchased a Buick LaCrosse from Crown motors in 1912 and was very happy with the treatment we received. Very courteous thoughtful and helpful consideration from Craig Baas. Whenever we came to the dealership we were treated very well and all of our needs were met. When I need a new car I knew that I wanted to have the same treatment. I purchased my new Buick LaCrosse Avenir from Crown Mitors with Mr Craig Baas taking care of every thing I needed. I very much appreciate the care I received. The service department is exceptional. I feel we are always treated with dignity and care. I tell everyone about this dealership and the people involved. Thank you for your help and especially your consideration. Service is everything to me.
Everything went fine, with the exception that i specifically asked for my tire pressure to be checked so that the warning light would go off. I drove off with the same pressure i came in with, it was not checked.
They treat me like family and very nice people I will always by from there and have my vehicles service there they really take care of there people.They have always been curtious to me and there building is always clean
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