I was looking at a different vehicle to feel safe and comfortable on the days when I have a long commute. I have chatted with Mickey about all the things my perfect someday vehicle would have. After I had tested a different car Mickey called to say she had the car I really wanted. So I went to drive that car instead. Mickey had found the car I always wanted but thought would be be the next one. This is a car I will drive for many years. Mickey puts in all her effort for every customer to be sure they love the car and get a great deal. I simply can not say enough positive things about not only my experience but also the experiences that I witnessed my family receive. All top of the line.
Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
Ryan is the best car sales person I know. He really cares about his customers. Couldn't do enough for me. I would recommend his car dealership to everyone. Best thing is if you go to his website and find a car you are really interested in he will bring it to you to see. You don't have to drive to Jordan, NY. He gives the best deals ever and if something is now right he will get it fixed. I love my truck and I couldn't ask for better service . Ryan is GREAT!!!!!!!!! Dave you did a great job too! THANK YOU FOR EVERYTHING!!!!!
I worked with Vince and Randy. Both were terrific, they got back to me fast with quotes and answers, and tried to get me as many incentives as possible. I ended up leasing somewhere else, but that was ONLY due to a color we wanted. They were great to work with and very helpful and friendly.
I had a great experience with Summit Chevrolet in Auburn NY. I initially contacted Vincent Santoro who was very helpful,courteous, and blazing fast in his response to my inquiries. When I went to look at the 2011 Silverado I ended up purchasing I was further helped by Cody Ost who is one of the sales representatives. He was straightforward, very helpful, and no nonsense which was refreshing when it comes to car dealerships. There was no pressure or confusing sales tactics with these guys, just a fair deal on a nice vehicle, and I am very pleased. Thanks guys!
I had my car in for repair on Tues. Nov. 13 and needed it back by the next week for holiday travel. Jim Lacey, Collision Center Manager did a thorough job of ordering parts and completing this repair a day early. He explained everything that needed to be done and went through the itemized bill with me. My husband and I were very impressed with the repair job that was done and the friendly customer service that was given to us, during a holiday week. Well Done Jack McNerney Chevrolet Collision Center!
Dan Degouff was very pleasant, explain everything about my new vehicle, he spent time making sure I understood and if I ever had a question he would be available to help, very nice Dealership.
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