My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town.
After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer.
My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures.
Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle.
I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening.
Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
Had a sports car that I have been trying to get rid of for 2 months. I had no luck selling on my own so I started checking dealerships since I needed an awd for the 8 months of Winter. Instead of the same old, same old, they seemed to be interested in helping me out of my sports car. I set a time to go back on a Saturday. I looked at their inventory and found a awd I liked. I researched my car and there's for about 3 hours that Fri. Night. I had a price in mind on Sat. They made there offer and I told them I thought it was too high. The owner was on vacation that day but they called and sent pictures of my car etc. to him. After a few minutes we agreed on a price almost where I wanted to be and I told them I wanted a full tank which they did. I am very happy. There was also a minor tire problem which was taken care of within 15 minutes of my visit to the tire store. Bill Goodwill was great to deal with as he is in no hurry and does not pressure you. The other 2 people in the office that day were also very helpful. If you need a nice car go see them.
I had a great experience when taking my car in for a strange noise coming from the engine. Despite the issue being abnormal, the service was still done in about a day and shuttle service to work after I dropped the car off was very convenient. Mark was great and letting me know what was going on with the car and explained the issue well to a non-car expert (me). Thanks again for the great service!
Walked into the Harborceeek location, was immediately greeted by a helpful friendly staff. Josh and Damon were amazing!!!! I ended up purchasing my new car the next day!!! I couldn't be happier!!!! Thank you for everything.....love my new car!!!! You guys are the best!!!!
I can't say enough how friendly and inviting everyone was! I felt like family with them all. My time wasn't wasted and they made buying a new car easy. Thank you Beth Weaver for a perfect ride! I will be back and I will make sure my friends and family know where to go, Rick Weaver Buick GMC!!!
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