I walked in and was looking to test drive a Mazda 3 after doing some research online into what I wanted my first car to be. I was impressed with the experience I had, as I had no idea what to expect through the process of buying a car. Lane was patient and worked with me to find the car that best fit my needs and my budget, as I started looking at new cars, then moved to the used ones as we worked out the math on payments and my budget. I didn???t feel any pressure from the staff to buy now, they gave me all of the time I needed to make the decision.
Great vehicle and very reliables!
by Small block mafia from Jefferson City Missouri
January 3, 2019
I absolutely love my Z-71 Tahoe. It is fun to drive and has never given a moments trouble other than routine issues that are expected given the mileage or time. If the new ones didn’t look like a toaster on wheels I would consider a new one. If the new trucks didn’t look like the tail end of hard times I would likely buy one of those as well. Truly disappointed with Chevy! Been a bow tie fan since 1967 and it saddens me to see the company finally lose what I have always considered a superior design and timeless styling fade away. HD trucks are hideous for 2019! Can’t imagine them falling in sales just based on appearance. I am done with GM after 45 years of ownership.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
Given the large V-8 engine, car feels sluggish to me. I also drive a Silverado/ same engine, similar weight, but different transmission. Much more responsive. Car accelerates directly proportionate to the amount the pedal is applied. Not so with Tahoe. Have to assume different transmission to blame.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Tahoe’s are terrific
by WendyG from Edmond, OK
December 14, 2018
I had a 2004 tahoe and drove it for 13 years! Over 294,000 miles. Just bought a 2018 and love it! Hope this Tahoe last even longer. Great family car and wonderful on trips.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Another chevy another issue
by beachmom71 from mt vernon, KY
October 15, 2018
After last Suburban, so MANY issues we swore off CHEVY. But its who we are & went w/Tahoe this time. 1st. it was Oil sensor issue, Liftgate stopped working (only used it on occasion) now interior lights (2nd/3rd row)continue to flash as we drive down the road. This may turn out to be a bigger money pit than the burb! Don't really expect this many issues with a $50,000. vehicle. #disappointedagain
I have enjoyed the experiences I have had with this company. They are very customer friendly and easy to work with. Chris, in service, has been great. They work around schedules.
So far very good
by Pederson from Canby, MN
December 23, 2018
This car is much bigger than what I’ve owned previously. It’s great for starting a family and for driving in the winter. It has a lot of great features like the heated steering wheel and automatic fold seats.
Ed Baldwin was an amazing person to work with! Not only did we have substantial repairs, but we were having difficulties with our warranty company, Ed assisted us in every way possible, including a seamless rental process. He even called days after just to check and see how everything turned out. Ed goes above and beyond for his customers and I would highly recommend service at Gandrud.
Luxurious and dependable
by Bmaekelly from Antrim, NH
December 17, 2018
This car is an extremely luxurious vehicle, & dependable. Only problem I’ve had is the emergency breaking system failing. Repairs cost $1600 and it is Notorious In this year. There should be a recal since it is an safety hazard, the breaks can fail a any point if not repaired entirely.
Gandrud is my first stop any time I'm in the market for a new vehicle or if my lease is up. More importantly its almost always my last stop as the deal amd service they provide is top notch.
Jared Bartlet is the best at what he does. He makes the buying process easy and is quick to answer any questions one may have. I cannot say the same about other dealers in the area.
This all makes Gandrud the best in town!
My dream SUV
by LT from Round Rock,TX
January 10, 2019
It’s spacious and beautifully designed. My children love the rear entertainment system. The drive is smooth and quiet. I have no regrets in making my purchase.
Awesome experience at Broadway automotive. Had the pleasure of working with Lee on the purchase of my Jeep Patriot! He was so helpful with finding exactly what i wanted and always kept in touch. Will definitely be back in the future!
Love the car
by Brandon D from Atlanta Tx
January 10, 2019
I love this vehicle was just ready to upgrade . Runs drives great no issues love the vehicle . Ready to sell an let it go.
Brought me step through step of the whole process on purchasing. He gave me advice on recommendations of what cars are good or bad . It was a very helpful, and good experience. I love my car!
Good travelling and utility vehicle
by Mikey99 from North Bay, Ontario, Canada
December 31, 2018
It is exactly what I need, has all the bells and whistles I need except hybrid (my last Tahoe) and auto stop (also last Tahoe). Kust right for me, but I which that GM had not D/C’d the hybrid version for this vehicle.
I was quoted one price over the phone, but after I arrived I was given a different price. I eventually got the price I was originally quoted but I had to threaten to leave.
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
Bob and Lee helped me with my purchase. Both were very friendly and I felt no pressure from them. I would recommend anyone to do business with them! A++
by Grits from Shreveport, LA
December 27, 2018
By far the worst most unreliable vehicle I've ever owned or ridden in, and I've been in some doozies.
This vehicle goes through a transmission on average every 10,000 miles. These are highway miles, easy miles.
I will be having the 3rd replaced/rebuilt this week. Just got back from picking my husband up where it left him this time. I've never in my life spent so much time running back & forth to rescue him and/or drop off or pick up at the shop. It's insanity. Worst purchase ever made in this household.
Happened to be on a walk with the wife and came across a truck I liked. The salesman came out and was very friendly and not pushy at all. Took a week for me to get back for a test drive. After the drive I decided the truck was for me. I did some quick little question answering to get the ball rolling. By the next day at 1:30 I got a text that I was approved! After work I picked up my new truck and dropped off my old truck that they took in as a trade. I would highly recommend them if you are looking for a nice used vehicle! Thanks guys!
by Longbow from Low Country SC
October 21, 2018
How I miss my Tahoe! I bought it used with 60K and drove it for 10 years. It was the best all-round vehicle I ever owned. Reliable, roomy, versatile and good mpg. I used it for camping, towing, hunting and fishing, and as a daily driver. I got over 20 mpg on the highway if I didn't push the limit. Unfortunately at 200K it had rust issues and some mechanicals that needed attention so I traded it. I would have bought another but the current generation has a funky 2nd seat that eats a lot of interior space. If you can find a clean Southern car with low miles, buy it!
Just driving threw the Lot and they came out to me, thought I liked a Cadillac but ended up in a Buick. Great Trade value, loved the popcorn and the guy had a nickname of Givem away Randy, what an Awesome guy to deal with
Owned other Tahoe , new one not as good
by Johnnyecolab from Jacksonville, Fl
January 7, 2019
New one seats not as comfortable, sits to high compared to other brands. Gas mileage is better , premium ride suspension I fill is not up to expectations. Price is to High for product offering.
Friendly, helpful and fast. Hot day and a hot rod! Brenda was solid! Thank you, I???ll be looking forward to coming back for my next ride.
Fully loaded, so many extra features best car ever
by Kryctal from Milwaukee Wisconsin
December 27, 2018
It’s very roomy. Satellite radio, gps, DVD player in the back with head phones and remote. Back up camera, side signals and blind side warnings. Seat warmers in the front and back seats sun roof and 4 wheel drive. Need I go on!!!
I worked with JT and he was amazing! He kept me in contact with me all while I had been looking online for just the right Tahoe. I bought mine there the end of September from him and it was one of the best experiences I???ve had buying a vehicle! Thank you!!
Very roomy car
by PEPrevatt from Geneva Florida
December 18, 2018
The car is excellent when traveling there is a lot of room for everyone and everything. Rides smooth and very comfortable. I would recommend this car to anyone looking for room and comfort.
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