Every time I go to the dealership, everyone is friendly and says hello. They are always willing to make sure you are happy with your car, your oil changes, and in general they are a very good group of people. They are really making car buying a pleasant experience. Oil changes are a great price, and they have some of the best people around making sure your car is running right. We love Cowboy Dodge CDJR in our house!
Drew, parts mgr, got me a great deal on some all terrain tires for my truck. Colton, service advisor got them installed and filled out the paperwork to get my rebate. James did most of the labor and balanced the tires. Thanks to all for a super experience. Everything came out great ! Love my new tires !
We have purchased vehicles from this dealership for a number of years (before it became Cowboy Chevrolet) and always use them to service our vehicles. Shawn Gorham is an excellent sales manager and we always deal with him when buying or trading vehicles.
After purchasing my vehicle I ran into an issue with a noise that it was making. I went to two different places in my area to get a look and estimate. The outcome was upsetting and costly to fix. When I contacted my sales person, Dustin, he went above and beyond to fix my issue. His customer service and willingness to work through the problems with me were above and beyond what I expected. I look forward to dealing with Dustin and Cowboy CDJR in the future!!
Best new car buying experience ever!! Thanks Tony!
by lovemyjeep from clinton AR
January 5, 2018
Highly recommend Cowboy CDJR - for new or used! Great warranties on all their used cars and exceptional service on new ones - they will take good care of you whatever you buy. They have a great inventory and the best ever sales staff, very welcoming and friendly and helpful - with no hurry or pressure. They instantly make you feel like a part of a big happy family ¿ I just bought a new 2018 Cherokee and was extremely happy with the whole process, and LOVE my new SUV. I didn't know a Jeep could ride so smooth and quiet, it feels like being in a sedan. This is my first new car purchase since a 1979 Mercury Marquis - so nearly 40 years of used cars. Drove my Ford Explorer 19 years and am expecting as good a performance from this new Cherokee ¿
First time doing business here. The experience I'm glad to say was a good one. The facility is well kept and easy to find, the staff is friendly and helpful, and the vehicles are well priced. The application process was easy and quick. Just wish selection f vehicles was a little more.. I would definitely recommend here to anyone
Fabulous service for an emergency tire repair while traveling through Arkansas. Friendly and professional service. Fit me into the service schedule line up and was on my way in an hour! Grateful for the team’s dedication to great customer service. Thank you!
I found my "new to me" car online and it was what I wanted, in the price range I wanted so I drove in to East Park in Searcy, test drove & bought it all in the same day! Great customer service and just an overall easy process!
We bought a 2018 Dodge Grand Caravan. Best buying experience we've ever had. Everyone was friendly and helpful. Nathan found us the perfect vehicle and did everything he could to get us a great deal. Plus, they send you a box of cookies after you buy ¿
I purchase a truck from this dealer online, and the process was smooth and quick. The salesmen were extremely courteous and quick with answers. They even met me at the Little Rock airport for me to take delivery! Flying from Dallas and driving the truck back home was still less than I would have paid for a similar truck locally.
Pleasant with a nice comfortable wait area. Service was professional as were the staff. Great experience.
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