I have purchased several vehicles from this dealership both used and new. Out of all the vehicles I have purchased from them, I had an issue with one and it was immediately taken care of. Prices of vehicles are pretty decent...being civil and friendly without demanding a lower price can go a long way. I've never had a problem negotiating prices with them.
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
I purchased my new Ram after a friend of mine bought one and told me about their service. My entire deal was struck over the phone and I picked up my truck without even test driving it. But that is a quirk of mine! They were Southwest Autoplex back in December but were already changing over to Sterling motors. They gave me lifetime free oil changes and since I only get to Jennings when I have court, they agreed to take me to court if I dropped the truck at their dealership.
Very impressive to me.
2nd one I’ve owned!
by Smalls from Columbia, SC
October 21, 2018
I personally like the older model better but great vehicle! I wish it had a little more trunk space but less than the Suburban. But very comfortable!
Wonderful, stress free experience! The staff were so friendly and helpful. They answered all of my questions in great detail. I highly recommend this dealership.
by Punkybeau from Tulsa, Oklahoma
November 9, 2018
I still love my Tahoe after all these years! She runs great with over 100,000 miles! She’s a champ! You get every bit of luxury without paying the price of a so called luxury vehicle. I’m buying another Tahoe for sure!
Awesome service and helpful and friendly staff. My buying experience was hassle free.
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
It has been my experience when dealing with the service department that they need a total reorganization to improve customer service. The service at the Chevrolet and Cadillac dealership in Jennings does not favorably compare with other service departments that I have dealt with in other cities. There is little coordination between the parts and service personnel to show when a part has been received for a service. They fail to notify the customer that the part has been received so the customer can schedule their vehicle in for the required service. When talking to the service representatives, their reply is that they are too busy and understaffed to follow up on each customer. The parts department doesn’t always inform the service department that the part has been received. So the customer keeps waiting to be called by the service department. This call is usually not made. I would hope the management at the Jennings Chevy dealership make a change on how the service department operates to provide better customer service in the future. A larger service department would help tremendously.
by Longbow from Low Country SC
October 21, 2018
How I miss my Tahoe! I bought it used with 60K and drove it for 10 years. It was the best all-round vehicle I ever owned. Reliable, roomy, versatile and good mpg. I used it for camping, towing, hunting and fishing, and as a daily driver. I got over 20 mpg on the highway if I didn't push the limit. Unfortunately at 200K it had rust issues and some mechanicals that needed attention so I traded it. I would have bought another but the current generation has a funky 2nd seat that eats a lot of interior space. If you can find a clean Southern car with low miles, buy it!
Best Service by far with Acadiana Ford. They have the friendliest staff and best service in Acadiana ! I would recommend you give them a try!
Good travelling and utility vehicle
by Mikey99 from North Bay, Ontario, Canada
December 31, 2018
It is exactly what I need, has all the bells and whistles I need except hybrid (my last Tahoe) and auto stop (also last Tahoe). Kust right for me, but I which that GM had not D/C’d the hybrid version for this vehicle.
All, The process of buying a vehicle online vs purchasing a vehicle from a local dealer can be quite different. Online negotiation feedback from the salesman seem to have very little personal touch vs the attention and availability to negotiate in person. So far, my experience through cars.com had little positive impact in my ability to purchase the vehicle I need. Even with cash available to cut a deal going through the online dealers listed with cars.com the sale personnel are not willing to negotiate with price making the purchase difficult to complete. At this point, It will much easier to go to the local dealership and shop around within reasonable miles to purchase a vehicle.
My dream SUV
by LT from Round Rock,TX
January 10, 2019
It’s spacious and beautifully designed. My children love the rear entertainment system. The drive is smooth and quiet. I have no regrets in making my purchase.
I called for an appointment that day and got one! They were so friendly and helpful and you guys have great customer service. That means alot to me as a customer!
So far very good
by Pederson from Canby, MN
December 23, 2018
This car is much bigger than what I’ve owned previously. It’s great for starting a family and for driving in the winter. It has a lot of great features like the heated steering wheel and automatic fold seats.
I recommend this car dealership. We had a pleasant experience .Ms. Nicole was helpful and straightforward. She let us look around at our leisure and did not stalk us through the parking lot like most car salespeople you encounter. She answered all our questions. I have yet to encounter a car dealership that I think trustworthy and totally honest but I would go back here again and ask for Nicole!
Great vehicle and very reliables!
by Small block mafia from Jefferson City Missouri
January 3, 2019
I absolutely love my Z-71 Tahoe. It is fun to drive and has never given a moments trouble other than routine issues that are expected given the mileage or time. If the new ones didn’t look like a toaster on wheels I would consider a new one. If the new trucks didn’t look like the tail end of hard times I would likely buy one of those as well. Truly disappointed with Chevy! Been a bow tie fan since 1967 and it saddens me to see the company finally lose what I have always considered a superior design and timeless styling fade away. HD trucks are hideous for 2019! Can’t imagine them falling in sales just based on appearance. I am done with GM after 45 years of ownership.
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