Great dealership purchased a Cadillac XTS from these guys.. smooth buying process
Found a few issues with the car and the staff did not hesitate to get it fixed.. definitely recommend this place to anyone looking for a gently used car.. very nice selection..
Chance was the guy I was working with very humble and down to earth guy...
by Grits from Shreveport, LA
December 27, 2018
By far the worst most unreliable vehicle I've ever owned or ridden in, and I've been in some doozies.
This vehicle goes through a transmission on average every 10,000 miles. These are highway miles, easy miles.
I will be having the 3rd replaced/rebuilt this week. Just got back from picking my husband up where it left him this time. I've never in my life spent so much time running back & forth to rescue him and/or drop off or pick up at the shop. It's insanity. Worst purchase ever made in this household.
I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the deal. I was met in the parking lot by Raul Rivera and he had reserved an upfront parking space for me. Then less then 30 minutes later I was in the finance mgrs. office signing the deal. Since I live 98 miles from Killeen, Raul got Christopher Rodriquez and Nick Schroeder to follow me home and deliver my car! Dodge Country made me feel like a VIP and I have never been treated so professionally at a car dealership. I will surely buy my next car from Dodge Country, Killeen and recommend others experience this dealers Pro Customer Service. This Dealership has set the bar very high for other Dealers to match there style!
Completely satisfied with this vehicle
by Rdeaves from Bastrop
December 23, 2018
The Tahoe is very reliable, and surprisingly it has good gas mileage . I would purchase this vehicle again without hesitation . It was purchased in Georgetown Texas and it was hassle free
The salesman, Mr. Micheal Williams was excellent in finding what I wanted in a Used Subaru. He was very patient and was able to find what I was looking for. He over did himself by looking up items, bringing cars for me to try, explaining the details of the car and what it had to offer. I came back twice to him to know that he would find what I was looking for. The only negative experience with the dealership was when the managers would talk down to him, for something he didn't do. Otherwise they did work with me with their prices and wanted to make sure I was pleased.
Very roomy car
by PEPrevatt from Geneva Florida
December 18, 2018
The car is excellent when traveling there is a lot of room for everyone and everything. Rides smooth and very comfortable. I would recommend this car to anyone looking for room and comfort.
I went in looking for a used car because i figured out what my payment would be and I wanted to stay around that at a certain price point. Love the freebees of owning a new car just knew i wanted to stay at a certain payment. Met Rich, "Richie Rich" they call him and he took his time listened to me and made a plan to show me exactly what I wanted in the price range i wanted , and then asked to show me something else, he showed me a new car he could get me in the price i wanted payment wise! I never would have thought I could drive new! He is fantastic!
Comfortable to drive!
by tag421 from Bellingham WA
October 10, 2018
Love this car! Can fit 3 car seats in the rear, tons of leg room in each seat! The Bluetooth is amazing!! No road noise when driving!!
Very impressed with the level of proffecinalisim of the sales lady Nicky and also Paige the finance director, both Nicky and Paige went out of their way to accommodate me and my wife.
Good travelling and utility vehicle
by Mikey99 from North Bay, Ontario, Canada
December 31, 2018
It is exactly what I need, has all the bells and whistles I need except hybrid (my last Tahoe) and auto stop (also last Tahoe). Kust right for me, but I which that GM had not D/C’d the hybrid version for this vehicle.
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
Luxurious and dependable
by Bmaekelly from Antrim, NH
December 17, 2018
This car is an extremely luxurious vehicle, & dependable. Only problem I’ve had is the emergency breaking system failing. Repairs cost $1600 and it is Notorious In this year. There should be a recal since it is an safety hazard, the breaks can fail a any point if not repaired entirely.
Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
My Tahoe is ...
by Auto enthusiast from Albany, New York
November 15, 2018
My Tahoe has a very luxurious interior. Overall it's a great ride smooth sleek and fun to drive with power to climb the biggest hills and Technology to satisfy.
Low on sales pressure and highly focused on the customer's request for personalized service. Quentin had been dealing with me during a very difficult period where I was transitioning into a new job and environment. I actually took about 9 weeks from when I decided to get a new car up until I actually signed the contract. He even helped me to acquire a loan points below what my bank of 14 years was offering. Don Ringler Toyota treated me like family. Kudos to Kimberly in financing!! David Sosa
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
Brian Levesque was great! Ask for him when you are ready to buy your next car! Toyota's are so reliable, great value. Thanks for all your help Brian.
So far very good
by Pederson from Canby, MN
December 23, 2018
This car is much bigger than what I’ve owned previously. It’s great for starting a family and for driving in the winter. It has a lot of great features like the heated steering wheel and automatic fold seats.
Our family had now purchased roughly 10 cars from Jim Harper. No one does more to always make us feel comfortable and appreciated. He consistently goes the extra mile to take care of our needs. Could not be happier with Garlyn Shelton, Jim Harper, and Winnie Lewis, who is the best Finance Manager I have ever seen. Buy Garlyn Shelton! Buy from Jim Harper!! You will not regret the choice.
A very nice SUV for the price.
by JB from Rapid City , SD
October 22, 2018
This SUV met all of our needs. Low mileage with all the options we had in mind. 4 wheel drive, new tires, second row bench seat, rear seat blue ray DVD.
I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
Owned other Tahoe , new one not as good
by Johnnyecolab from Jacksonville, Fl
January 7, 2019
New one seats not as comfortable, sits to high compared to other brands. Gas mileage is better , premium ride suspension I fill is not up to expectations. Price is to High for product offering.
Volvo - Received great service during an oil change. While there we decided to trade in my XC60. Received great service from Shay, very patient and polite!
Everyone we dealt with had the same polite and positive attitude. Great job everyone!!
Beautiful car, but underperforming drive train
by Yeesh from New York, NY
October 17, 2018
Given the large V-8 engine, car feels sluggish to me. I also drive a Silverado/ same engine, similar weight, but different transmission. Much more responsive. Car accelerates directly proportionate to the amount the pedal is applied. Not so with Tahoe. Have to assume different transmission to blame.
Great after service make it for greater car dealership. Service advisor Kristine had always been great n met all my expectation. Asset to the dealership.
Another chevy another issue
by beachmom71 from mt vernon, KY
October 15, 2018
After last Suburban, so MANY issues we swore off CHEVY. But its who we are & went w/Tahoe this time. 1st. it was Oil sensor issue, Liftgate stopped working (only used it on occasion) now interior lights (2nd/3rd row)continue to flash as we drive down the road. This may turn out to be a bigger money pit than the burb! Don't really expect this many issues with a $50,000. vehicle. #disappointedagain
In 12 years we have bought 6 new or used cars in our area. Each time we've shopped @ Hoffpauir (to keep our $ local) and each time we have left the dealership (after conversations over several days) without any reasonable deal and feeling entirely unappreciated.
Always a chevy owner
by Happy Customer from Hattiesburg, MS
October 10, 2018
Happy with the space,comfort and smooth ride. My husband and I both LOVE the style and looks of the Tahoe! Brand new seats help make this car even more luxurious!
The service and sales staff always go out of their way to take care of my needs in an efficient and satisfactory way. I can count on them to get me back on the road as quickly as possible, and to feel confident about the services provided. They are always friendly and helpful, and it is a pleasure working with them.
Great family car
by Suzy L. from Gilbert
August 28, 2018
Beautiful interior styling. Truck power with a luxurious feel. Every amenity was well thought out on this vehicle. Lots of after market parts available. Drives smooth and is fun to drive.
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