Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Stan, assisted me in my Purchased. He is great he sold me exactly when I wanted, he made sure that I was satisfied with my purchase, and service was also great and getting the clear bra and the seats treated right away Honda overall is the best dealership in town.
We went to Salem Volkswagen for a used vehicle which was listed on cars.com. The sales people were very knowledgeable, showed the proper interest in us as buyers and applied no pressure on us to buy something that day. Between phone calls, emails and our visit to the dealership, I was very happy with my experiences with them. I didn't end up buying the vehicle I went to see but would go back without hesitation if I saw something online again.
Very clean, very professional. The manager on duty at the time was quick and helped me feel Nd what I was looking for and the young salesman went above and beyond showing me everything till I was happy.
I normally dread searching for a car and then dealing with car salesman because they can be so pushy and end up either selling you a car you don't want or making you leave with annoyance. At Dave Morton the experience was the total opposite. Down to earth people who care about your needs and what you want. Easy going to the point where you feel like your just hanging out. Julio was the one who helped me, worked with the payments so it could be where I could afford it and I can't thank him enough for making it an easy process.
Donnie Simons was a very pleasant salesmen to work with. He has a great personality and I really enjoyed dickering with him. I walked away feeling very satisfied with the outcome. No high pressure, and in fact left to go eat and talk. That is good customer service!
I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
As soon as my husband and I approached the doors of the dealership we were greeted by someone and taken care of. Rachael is our sales person and she???s very patient and knowledgeable about the car. We enjoyed interacting with everyone we met with during the process - and for people who have rarely purchased new cars that???s a relief. A diverse group of confident likeable people.
Highly recommend Nick as your salesman. Very knowledgeable and takes the time to explain all new features, safety items etc.. Excellent overall experience. will Recommend dealership and Nick to friends and family
We highly recommend CARR Chevrolet to anyone we know and don???t know! You are reading this review to determine if you should go through them and I???m here to tell you ABSOLUTELY!! We had a great connection with Ben Mcfadin from start to finish. He spent the time with us around exactly what we were looking for. My husband was in a couple times talking about the various new 2019 trucks and what would be better. He was extremely knowledgeable about each model and there was not one thing he didn???t know. The day we stopped in to check out the new inventory Ben was there with a smile knowing a new truck just came in that fit all our needs. After a quick and fun test drive we were sold. Ben was so helpful and made the next part of the process go by quick all while letting us discover more and more of the truck. Overall we worked with Ben, Jamie Larios (Sales Manager), and Reza through our entire experience and I would do it all over again with this team. The paperwork involved was explained throughly and there were no surpises. Heck we were even laughing during it as they were so personable. They were honest and straight about everything which made it that much better. Buying any vehicle, especially brand new is extremely nerve racking and a huge commitment but with these gentlemen it was a relief. You won???t be disappointed working with CARR Chevrolet!!
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
I started with Duane Beaty online for availability and to set up an appointment he was very helpful and set everything up so when we arrived our sales person Kyle Read. Kyle was very polite and helpful providing us with all the information and options available to without making us feel pressured. once we made our decision he moved the process ahead quickly and got our cruze ready while setting us up with our finance person, she was very courteous and helpful explaining all of our warranty options and packages getting all of our paperwork finished and us on our way. i was impressed with the ability to find the vehicle we wanted set everything up with the internet staff so when we arrived everything was ready and available to us, from the time we drove on the lot till we left with our new vehicle was right at two hours.
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